Janae Buon

Maintained comprehensive attendance records and ensured the timely accuracy of billing data and supporting documentation, while facilitating necessary record corrections.

Exhibited effective interpersonal skills with peers and supervisors, providing a positive first impression to clients.

Systematically organized and cataloged client information and correspondence in dedicated files, performing various administrative tasks such as typing, copying, and maintaining the reception area.

Managed meeting room reservations and availability, received and distributed mail, letters, and packages, and updated the mail machine as needed.

Handled incoming calls and messages, directing callers to the appropriate department or employee, and provided switchboard/reception coverage during staff absences or breaks.

Maintained an updated inventory of office and program supplies and equipment, prepared purchase order requests, and delivered completed orders to accounting.

Demonstrated meticulous attention to detail by reconciling gas receipts for company vehicles and Access A Ride payments for clients, and monitored key data points such as staff metro pass log accuracy, van gas card usage, Iats bus violations, and company van logs.

Annually requested and recorded updated physicals and legal documents using Access, and uploaded scanned documents to the record-keeping database.

Exhibited patience and understanding when addressing challenging behaviors, ensuring a supportive environment for clients.

Collaborated effectively with staff members to deliver optimal care for clients, fostering a team-oriented approach.

Organized and facilitated group activities designed to promote socialization and engagement among clients.

Developed personalized plans for each client, tailored to their unique needs and preferences.

Engaged in meaningful interactions with clients to build strong, trusting relationships.

Utilized positive reinforcement techniques to encourage and support appropriate behavior among clients.

Provided reliable transportation for clients to medical appointments and recreational activities.

Diligently monitored client progress and meticulously documented any changes in behavior or health status.

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