Janae Carpenter
Lawrenceville,GA
Summary
Detail-oriented and organized Dental Business Assistant with over two years of experience in managing administrative tasks, patient scheduling, and billing processes. Seeking to leverage strong communication skills and a commitment to excellent patient care to support the practice. Dedicated to enhancing patient experiences while contributing to the efficiency of the team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Office Assistant
Heartland Dental Care
Alpharetta, GA
08.2022 - Current
- In charge of front-office operations, including: answering phones, greeting patients, and providing information about services.
- Conduct thorough verification of patient insurance coverage prior to services, ensuring eligibility, benefits and history are accurately confirmed.
- AR knowledge includes: account auditing, check processing, claims, EOBs,
- Manage patient scheduling, ensuring efficient appointment flow and optimal patient satisfaction.
- Maintain patient records and confidentiality in compliance with HIPAA regulations.
- Collaborate with dental staff to support treatment plans and coordinate patient care.
- Implement office policies and procedures
- Organize patient charts and keep them up-to-date with relevant medical history and insurance details.
INDEPENDENT PROPERTY INSPECTOR
, GA
07.2021 - Current
- Conduct inspections by obtaining interior and exterior pictures of the property
- Identify safety hazards and structural defects
- Schedule inspections with the property owners
- Relay detailed inspection findings to clients in a timely manner
Administrative Assistant
ABBEY MEC-TRIC & ROGERS
LAWRENCEVILLE, GA
10.2019 - 09.2021
- Greeted guests and answered incoming calls
- Managed multiple email accounts for GA and FL
- Processed RMAs
- Managed customer database, monthly commissions, and quarterly inventory
- Processed vendor invoices, utilizing foreign currency conversions when needed.
- Completed invoices, utilizing system portals such as: SAGE, Tungsten, Taulia, Coupa, and Ariba
- Created order reports and managed quote logs for the VP and team of traveling sales reps
- Processed customer purchase orders
- Interacted with vendors, contractors, professional service personnel, and courier services to ensure order proficiency
Education
Diagnostic Medical Sonography
GWINNETT TECHNICAL COLLEGE
Lawrenceville, GASkills
- Office Administrative support
- Detail-oriented
- Accounts payable and receivables
- Medical terminology
- Microsoft Office
- X-ray interpretation
- Typing skill - 65 WPM
- Data Entry
- Database Management
- Verbal & Written Communication
- Professionalism & Discretion
References
References available upon request
Certification
- AAPC Certification-Certified Professional Coder
- Property Inspector
Timeline
Business Office Assistant
Heartland Dental Care
08.2022 - Current
INDEPENDENT PROPERTY INSPECTOR
07.2021 - Current
Administrative Assistant
ABBEY MEC-TRIC & ROGERS
10.2019 - 09.2021
- AAPC Certification-Certified Professional Coder
- Property Inspector
Diagnostic Medical Sonography
GWINNETT TECHNICAL COLLEGE
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