Janae' Cooper
Hampton,VA
Summary
Motivated recent Virginia State University graduate in psychology and behavioral sciences eager to leverage my skills. Although my professional experience is limited, I bring a strong foundation in mentoring and counseling both neurodiverse individuals and those without developmental disabilities. Additionally, I have a passion for empowering neurodiverse individuals to feel positive about themselves, while also helping them develop the confidence needed to achieve both daily and long-term social and behavioral goals. I am enthusiastic about gaining practical experience in understanding human behavior and committed to using qualitative and quantitative research methods to investigate human actions, decision-making, and social interactions. My goal is to contribute to meaningful studies and advancements in the field, particularly focusing on individuals with autism and other developmental disabilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Wendy's International
Hampton, VA
06.2021 - 08.2022
- Customer Service: Greeted customers warmly, placed their orders, and answered any questions they may have about the menu or promotions.
- Order Preparation: Accurately prepared food and beverages according to Wendy's standards and ensured timely service.
- Cash Handling: Operated the cash register, processed payments, and gave change. Ensured that all transactions were conducted accurately and efficiently.
- Food Safety Compliance: Adhered to food safety and hygiene standards at all times, including proper handling and storage of food items.
- Cleaning and Maintenance: Kept the dining area, kitchen, and restrooms clean and organized. This included wiping down tables, sweeping floors, and disposing of trash.
- Team Collaboration: Worked effectively with other team members to ensure smooth operations and customer satisfaction.
- Product Knowledge: Stay informed about menu items, specials, and promotions to provide accurate information to customers.
- Problem Resolution: Addressed customer complaints or issues promptly and professionally to ensure a positive dining experience.
- Inventory Management: Assisted with receiving and stocking supplies and ingredients, as needed.
- Sales Promotion: Encouraged upselling or cross-selling of menu items to enhance the customer experience and increase sales.
Student Assistant
S.T.E.M Program
Hampton, VA
09.2014 - 07.2016
- Tutoring Peers: Assisted students who need extra help with subjects like math, science, reading, or writing.
- Homework Help: Supported classmates in understanding and completing assignments.
- Classroom Assistance: Helped teacher(s) with instructional tasks, such as setting up materials for lessons.
- Monitoring Students: Supervised students during group activities or while working independently to ensure a productive learning environment.
- Liaison Role: Acted as a point of communication between classmates and teachers, reporting any issues or concerns.
- Modeling Behavior: Set a positive example for peers through responsible behavior and a strong work ethic.
- Built Leadership Skills: Developed skills in teamwork, communication, and responsibility through their role.
Peer Mentor
After School Programs Inc.
Hampton, VA
09.2014 - 07.2015
- Provided academic support and guidance to students in need of assistance.
- Assisted with the development of individualized plans for student success.
- Conducted one-on-one meetings to discuss student progress and provide feedback.
- Ensured a safe and supportive learning environment for all students.
- Monitored student attendance and grades, providing follow-up when necessary.
- Collaborated with faculty members to ensure optimal academic performance from mentees.
- Encouraged positive behavior among mentees by modeling appropriate conduct at all times.
- Participated in training sessions related to effective peer mentoring techniques.
Education
Bachelor of Science - Psychology
Virginia State University
Petersburg, VA05-2024
High School Diploma -
Kecoughtan High School
Hampton, VA06-2020
Criminal Justice
Thomas Nelson Community College
Hampton, VA06-2020
Skills
Behavior Analysis Knowledge
- Understanding basic principles of behavior analysis, including reinforcement, punishment, and behavior modification techniques
Data Collection and Analysis
- Skills in collecting, recording, and analyzing behavioral data systematically
Interpersonal Skills
- Excellent communication skills to interact effectively with clients, families, and supervising behavior analysts
Compassion and Empathy
- Demonstrate patience, understanding, and empathy when working with individuals who have behavioral challenges
Problem-Solving Skills
- Ability to assess situations and develop appropriate strategies to address behavioral issues
Consistency and Reliability
-Dependability in attending sessions and following through with interventions
Instructional and Teaching Skills
- Ability to teach skills and concepts clearly, breaking down tasks into manageable steps for clients
Adaptability and Flexibility
- Willing and flexible to adjust techniques and approaches based on the client's needs and responses
Professionalism and Ethics
- Maintaining confidentiality and respecting the rights and dignity of clients
Team Collaboration
- Working effectively as part of a team with other professionals (eg, behavior analysts, educators, therapists) to provide comprehensive support
Cultural Competence
- Understanding and respecting diverse cultural backgrounds and tailoring interventions to be culturally sensitive
Training and Continuous Learning
- Commitment to ongoing professional development and staying informed about new techniques and research in behavior analysis
Certification
- CPR Certified
Languages
English
Full Professional
Timeline
Customer Service Associate
Wendy's International
06.2021 - 08.2022
Student Assistant
S.T.E.M Program
09.2014 - 07.2016
Peer Mentor
After School Programs Inc.
09.2014 - 07.2015
Bachelor of Science - Psychology
Virginia State University
High School Diploma -
Kecoughtan High School
Criminal Justice
Thomas Nelson Community College
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