Janae Elliott
Summary
Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments. I'm Ready to offer exceptional leadership and planning abilities to take on new role in sales setting.
Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated sales expertise, including competitive offerings, pricing, and market positioning.
Overview
3
3
years of professional experience
Work History
Technical Support Assistant
S&P Data Digital
03.2024 - 10.2024
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Collaborated with cross-functional teams to identify recurring issues, leading to improved product quality.
- Reduced response times for support tickets by streamlining the troubleshooting process.
- Managed escalated cases effectively, collaborating with senior technicians to resolve complex problems quickly.
Insurance Agent
Globe Life Liberty National
01.2023 - 08.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Cashier
The Shoe Gods of Augusta, GA
10.2021 - 10.2022
- Educated customers about [Type] promotions to increase sales
- Processed new orders quickly and accurately, completing [Number]+ daily transactions
- Helped customers by answering their questions and completing their requests
- Greeted them and gave them product information as customers entered
Assistant Manager
GARRA Spa Augusta Ga. – Fish Spa, Ionic Foot Detox, Adult & Kids Spa
11.2021 - 01.2022
- Exceeded sales targets and met business objectives by motivating employees and promoting targeted products
- Was in charge of onboarding new employees, which included training, mentoring, and new hire paperwork
- Interacted with customers to assess their needs and recommend products or services
- Instructed team members on how to implement successful operational and sales strategies
- Nurtured client relationships in order to gain new clients and increase revenue
- Analyze customer feedback and make recommendations for how to improve processes and service levels
Education
High School -
North Augusta High School
North Augusta, SC01.2021
Skills
- People-oriented
- Motivated team player
- Sales growth
- Strong work ethic
- Skilled problem solver
- Staff training and development
- Sales experience
- Goal-oriented
- Business Strategy
- Customer service
- Cash register familiarity
- Strategic planning
- Active listening skills
- Opening and closing procedures
- Decision-making
- Team leadership
- Time management
Timeline
Technical Support Assistant
S&P Data Digital
03.2024 - 10.2024
Insurance Agent
Globe Life Liberty National
01.2023 - 08.2024
Assistant Manager
GARRA Spa Augusta Ga. – Fish Spa, Ionic Foot Detox, Adult & Kids Spa
11.2021 - 01.2022
Cashier
The Shoe Gods of Augusta, GA
10.2021 - 10.2022
High School -
North Augusta High School
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