Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Janae Jones

Memphis,TN

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality. Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule, and personnel management.

Overview

6
6
years of professional experience

Work History

Tem Leader

FedEx
Memphis , TN
02.2024 - Current
  • Coordinated team activities to enhance workflow and productivity.
  • Facilitated training sessions for new team members on operational procedures.
  • Conducted performance evaluations to provide feedback and support development.
  • Maintained a positive work environment that promoted collaboration between team members.
  • May I help my team move freight quickly so it can make it to the customers?
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.

Shift Leader

Panda Express
Memphis, TN
05.2020 - 12.2023
  • I conducted a team daily, and made sure rules were followed.
  • I was a problem solver and made sure all guests were pleased.
  • I set an example of how to speak and serve the guest.
  • I did inventory for the store.
  • I made sure we were able to offer up sales.
  • Supervised daily operations and ensured efficient workflow among team members.
  • Conducted regular team meetings to discuss performance and address concerns.
  • Assisted in training new employees on shift operations.

Team Member

Smoothie King
Memphis , TN
06.2019 - 05.2020
  • This was my first job, so I learned great customer service skills.
  • I learned how to upsell and offered more to top guests.
  • Collaborated with team members to maintain a clean and organized workspace.
  • Worked hard to learn required tasks quickly to maximize performance.

Education

Some College (No Degree) - Logistics and Supply Chain Management

University of Memphis
Memphis, TN

Some College (No Degree) - Logistics And Supply Chain Management

Tennessee State University
Nashville, TN

Skills

  • Inventory management
  • Logistics planning
  • Supply chain analysis
  • Customer service
  • Team collaboration
  • Project management

Affiliations

  • I give back to my community through outreach
  • I am apart of a book club with young ladies to keep the motivated and productive during the summer

Accomplishments

  • I am a deans list student
  • I am also apart of the school's honors society

Timeline

Tem Leader

FedEx
02.2024 - Current

Shift Leader

Panda Express
05.2020 - 12.2023

Team Member

Smoothie King
06.2019 - 05.2020

Some College (No Degree) - Logistics and Supply Chain Management

University of Memphis

Some College (No Degree) - Logistics And Supply Chain Management

Tennessee State University

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