Janae Love

Work History

Office Assistant/Receptionist

Palm Beach Atlantic University

04.2024 - Current

Manage and organize office operations and procedures
Schedule and coordinate meetings and appointments
Handle incoming and outgoing correspondence, including emails and phone calls
Maintain office supplies inventory and place orders as needed
Prepare and edit documents, reports, and presentations
Assist in the preparation of regularly scheduled reports
Provide general support to visitors and act as a point of contact for internal and external clients
Consistently praised by colleagues and superiors for proactive problem-solving and a positive attitude

Cashier Lead

Ulta

10.2023 - Current

Was hired at Ulta Beauty as a Seasonal Beauty Associate
After less than a month on cash was promoted to be a Lead Cashier
Would make half or more of the entire team's credit card sales during shifts
Unfortunately, had to leave for school and Ulta knew this at time of hire
Returned to Ulta while trying to start my professional career
Managed cash register operations, including handling cash transactions, processing returns, and providing excellent customer service
Maintained accurate records of daily sales, returns, and voids to reconcile with end-of-day reports
Resolved customer complaints or issues regarding refunds or exchanges promptly and professionally
Developed strong product knowledge to assist customers with inquiries about merchandise availability or pricing
Provided guidance to customers on loyalty programs, promotions, discounts, or special offers available at the store

Babysitter/Nanny

Freelance/Self Employed

05.2017 - Current

Provided attentive and nurturing care for children ranging in age from infants to pre-teens
Maintained open communication with parents, providing regular updates on their child's well-being and daily activities
Followed specific dietary restrictions and prepared nutritious meals and snacks for children
Engaged children in educational playtime activities, promoting cognitive development and creativity
Managed bedtime routines, ensuring children were settled comfortably for a restful night's sleep
Assisted with homework assignments, offering guidance and support as needed
Organized fun outings to parks, museums, libraries, or other recreational facilities to encourage socialization and exploration

Teacher

KinderCare Learning Centers

07.2024 - 11.2024

Developed and implemented engaging lesson plans that catered to diverse learning styles and abilities
Utilized various instructional strategies, such as cooperative learning, hands-on activities, and technology integration, to enhance student engagement and comprehension
Differentiated instruction to meet the individual needs of students with varying academic levels and learning disabilities
Assessed student progress through regular formative assessments, quizzes, tests, projects, and presentations
Collaborated with colleagues to develop interdisciplinary units that integrated multiple subjects into cohesive lessons
Implemented effective classroom management techniques to maintain an orderly learning environment conducive to student success
Participated in professional development workshops/seminars/webinars to stay updated on the latest teaching methodologies and educational trends
Facilitated parent involvement in their child's education through regular communication about academic progress
Incorporated culturally responsive teaching practices into lessons to promote inclusivity and celebrate diversity

Receptionist

2Q Bar

07.2023 - 09.2023

Greeted and welcomed visitors, providing a positive first impression of the company
Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
Maintained an organized front desk area, including managing visitor sign-in process and distributing badges
Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
Handled sensitive documents with confidentiality and discretion, maintaining strict adherence to privacy policies

Barista

Target

01.2023 - 06.2023

Expertly prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew
Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction
Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly
Efficiently operated espresso machines, grinders, and other equipment to produce consistent and delicious coffee drinks
Managed inventory levels to ensure an adequate supply of coffee beans, milk, syrups, and other ingredients
Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience
Handled cash transactions accurately while following company policies regarding cash handling procedures
Assisted in the development of standard operating procedures (SOPs) for efficient workflow in the coffee bar
Participated in regular staff meetings to discuss improvements in operations and share feedback from customers

Hostess/Server

Texas Roadhouse

06.2021 - 12.2021

Managed a team of XX hostesses, ensuring smooth operations and exceptional customer service
Developed and implemented a seating rotation system to optimize table turnover and minimize wait times
Resolved customer complaints or issues promptly and effectively, maintaining high levels of guest satisfaction
Maintained knowledge of daily specials, menu changes, and restaurant promotions to provide accurate information to guests
Assisted servers during peak hours by managing drink orders, delivering beverages promptly to tables
Managed the waiting list efficiently during busy periods by accurately estimating wait times and updating customers accordingly
Implemented strategies to improve table turnover rate without compromising quality of service provided

Summary

Overview

Work History

Office Assistant/Receptionist

Cashier Lead

Babysitter/Nanny

Teacher

Receptionist

Barista

Hostess/Server

Education

Bachelor of Science - Accounting And Finance

Skills

Certification

Timeawayfromwork

Assessments

Timeline

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