Janae Moore
Philadelphia,PA
Summary
Detail-oriented administrative and operations professional with extensive experience in security leadership, customer service, quality assurance, and documentation management. Proven track record of enhancing operational efficiency through effective coordination of timekeeping, scheduling shifts, and supporting teams while managing clerical functions. Expertise in handling confidential information with a strong commitment to policy compliance and fostering effective communication across diverse workgroups. Proficient in Microsoft Office Suite, with a demonstrated ability to multitask, prioritize competing responsibilities, and provide reliable organizational support in fast-paced, high-pressure environments.
Overview
7
7
years of professional experience
Work History
Vehicle Inspector/Admin
PENN AUTO
12.2022 - Current
- Maintained detailed vehicle inspection records through precise documentation methods to support compliance and safety standards.
- Coordinates scheduling and delivery logistics across multiple stakeholders to ensure operational continuity.
- Communicates effectively with dealership representatives and vendors to meet part procurement and scheduling timelines.
- Conducted in-depth inspections of vehicles to identify damage, missing parts, and mechanical issues.
- Assessed improperly repaired items and coordinated with supervisor to ensure effective resolution.
- Exhibited proficiency in balancing independent tasks with active participation in team initiatives.
Security Supervisor
Job 1 USA Security
01.2021 - 12.2022
- Administered payroll inputs and monitored employee attendance, managing timekeeping and scheduling in compliance with organizational policies.
- Created and adjusted shift schedules to maintain 24/7 operational readiness, balancing team availability and site needs.
- Managed resolution of timecard discrepancies and personnel issues to ensure smooth daily operations.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Supervised security officers, optimizing shift schedules and implementing performance assessment protocols.
Security Officer
Allied Universal
11.2019 - 01.2021
- Delivered clear communication to staff and leadership while supporting front-line surveillance operations.
- Monitored site activity and maintained security logs with attention to detail and timely reporting.
- Interfaced with clients and responded to requests with professionalism and a customer service mindset.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Education
Bachelor's Degree - Business Administration
Rosemont College
Bryn Mawr, PA05.2027
High School Diploma - undefined
John Bartram High School
Philadelphia, PA06.2021
Skills
- Shift management and coordination
- Experienced with Microsoft 365 applications
- Accurate payroll entry and attendance monitoring
- Administrative support
- Efficient task management
- Collaborative communication skills
- Analytical problem solving
- Exceptional customer service
Timeline
Vehicle Inspector/Admin
PENN AUTO
12.2022 - Current
Security Supervisor
Job 1 USA Security
01.2021 - 12.2022
Security Officer
Allied Universal
11.2019 - 01.2021
High School Diploma - undefined
John Bartram High School
Bachelor's Degree - Business Administration
Rosemont College