Jamya Perry
Maysville,NC
Summary
Dedicated worker with 3 years in customer relations. Specialize in providing excellent customer experiences while adhering strictly to company policy. I am seeking a full-time position that offers professional challenges and unlimited space for growth within the company.
Overview
4
4
years of professional experience
Work History
Paraprofessional
People of Potential
01.2024 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Provided emotional support to patients, helping them cope with mental health challenges.
- Currently manage 2-5 per day individuals who have been diagnosed with intellectual disability disorder
Online Personal Shopper
Walmart
09.2021 - 12.2023
- Achieved a 95% customer satisfaction rating through effective communication and problem resolution.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Handle 100+ customer inquiries per day, addressing concerns and providing solutions for product issues, returns, and billing inquiries.
Crew Member
McDonald's
06.2020 - 05.2021
- Prioritized up to 4 workstations at once including but not limited to front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
CNA Certificate - Healthcare
Ultimate Medical Academy
Online12-2028
High School Diploma -
Jones Senior High School
Trenton05-2022
Skills
- Customer Relations & Communication
- Family support and assistance
- Charting and clinical documentation
- Behavioral support
- Time Management & Organization
- Data Entry & Order Management
Timeline
Paraprofessional
People of Potential
01.2024 - Current
Online Personal Shopper
Walmart
09.2021 - 12.2023
Crew Member
McDonald's
06.2020 - 05.2021
CNA Certificate - Healthcare
Ultimate Medical Academy
High School Diploma -
Jones Senior High School
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