Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janae Proctor

Port Tobacco,MD

Summary

Resourceful team member able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Overview

3
3
years of professional experience

Work History

Fulfillment Team Member

Target
LaPlata, Maryland
09.2021 - 01.2022
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Greeted store customers and discussed needs.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.

Crew Member

Sonic
LaPlata, MD
08.2018 - 06.2019
  • Performed shift change tasks each day to keep store efficient and neat
  • Prepped food items for later use to save staff time during busy hours
  • Promoted customer loyalty by efficiently handling food and service complaints
  • Greeted customers promptly and took orders to keep flow of traffic moving
  • Accurately counted back change on cash transactions to align with register readouts and balanced cash till
  • Pleasantly and courteously interacted with customers to deliver quality service
  • Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency
  • Checked completed orders for accuracy and bagged meals for easy carrying
  • Inspected kitchen equipment and appliances [Number] times per week to verify functional operation

Cashier

Dollar Tree
Largo, MD, MD
07.2017 - 08.2018
  • Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers
  • Ensured compliance with company service standards and inventory and cash control procedures
  • Interacted with customers and resolved customer complaints with friendly, service-oriented support
  • Followed standardized procedures for issuing cash refunds
  • Quickly and accurately counted drawers at start and end of each shift
  • Kept cash drawer in compliance with overage and shortage standards and handled all assigned change funds and cash receipts

Office Assistant

TNT, LLC Fabrication And Construction
Temple Hills, MD
06.2012 - 06.2013
    • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events
    • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
    • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
    • Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
    • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
    • Received and screened high volume of internal and external communications
    • Promoted efficient and open communication by preparing collateral for team and client meetings, taking notes and distributing information to relevant stakeholders

Education

Licensed - Cosmetology

The Temple: A Paul Mitchell Partner School
Annapolis, MD
04.2019

High School Diploma -

Henry E. Lackey High School
Indian Head, MD
06.2016

Skills

  • Service orientation
  • Clear communication
  • Relationship building and management
  • Responding to Difficult Customers
  • Order and Refund Processing
  • Motivated Team Player
  • Productivity and Time Management
  • Quality and Defect Control
  • Safety Procedures

Timeline

Fulfillment Team Member

Target
09.2021 - 01.2022

Crew Member

Sonic
08.2018 - 06.2019

Cashier

Dollar Tree
07.2017 - 08.2018

Office Assistant

TNT, LLC Fabrication And Construction
06.2012 - 06.2013

Licensed - Cosmetology

The Temple: A Paul Mitchell Partner School

High School Diploma -

Henry E. Lackey High School

Similar Profiles

CREATE PROFILE
Janae Proctor