Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

JANAE ROCK

Colorado Springs,CO

Summary

Merchandising professional with proven track record in optimizing product displays and inventory management to drive sales. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Skilled in visual merchandising, market analysis, and customer engagement. Known for reliability and results-driven approach.


Overview

2
2
years of professional experience

Work History

Assistant Kindergarten Teacher

Adams Elementary School
08.2024 - 10.2024
  • Addressed individual student needs by implementing differentiated instruction strategies and tailoring lesson plans accordingly.
  • Collaborated with fellow teachers to develop and implement cross-curricular projects, fostering a comprehensive learning environment.
  • Ensured a safe learning environment for all students by closely monitoring play areas, managing allergies, and responding swiftly to emergencies.

MERCHANDISER

Scheels
07.2023 - 07.2024
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.

CUSTOMER SERVICE

Scheels
11.2022 - 07.2023
  • Increased customer service ratings through personable service.
  • Enhanced customer service skills across organization with targeted training programs.
  • Kept accurate records to document customer service actions and discussions.
  • Maintained in-store presence to provide excellent customer service.
  • Developed customer service initiatives to improve performance and uplift satisfaction scores.

Education

ASSOCIATES OF SCIENCE -

Pikes Peak State College
Colorado Springs, CO
05.2023

Skills

  • Customer Relationship Management
  • Retail Visual Merchandising
  • Effective Issue Resolution
  • Stock Management
  • Strong Organizational Skills
  • Effective Time Management
  • Agile Response to Change
  • Interpersonal Communication Skills
  • Timely and Dependable
  • Pricing and shelf labeling
  • Effective Task Assignment

Accomplishments

  • Phi Theta Kappa, 2021 - 2023
  • The Society for Collegiate Leadership & Achievement, 2022 - 2023
  • Pikes Peak State College President's List, 2022 - 2023
  • Scheel's Employee of the Month in the Merchandiser Department, 11/01/23

Timeline

Assistant Kindergarten Teacher

Adams Elementary School
08.2024 - 10.2024

MERCHANDISER

Scheels
07.2023 - 07.2024

CUSTOMER SERVICE

Scheels
11.2022 - 07.2023

ASSOCIATES OF SCIENCE -

Pikes Peak State College

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