Summary
Overview
Work History
Education
Skills
Timeline
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Janae Russell

Jamaica,NY

Summary

20-plus years of government service with a proven history of success directing programs and operations with a focus on quality and process improvement. Remarkable efficiency in defining vision, strategy, and roadmap to execute projects as per organizational requirements. Excellence in introducing multiple new products, projects, and processes. Repeated success in identifying problem areas and bottlenecks and guiding staff in the collaborative implementation of corrective actions. Skilled in design and execution of successful operational processes, programs and service solutions. Adept and compassionate communicator; excel in forging and nurturing professional relationships at all levels.

Overview

20
20
years of professional experience

Work History

Assistant to Deputy Commissioner

Community Development

Deputy Director

Community Development, WIOA Learn
01.2018 - Current
  • Ensure the completion of all site visits in a time-efficient manner by delivering direct supervision to assigned staff engaged in program monitoring
  • Oversee contract monitoring instruments, site visit reports using program quality monitoring tool, corrective action plans, and year-end performance evaluations appropriate and accurate completion in set time constraints
  • Facilitate the implementation of system-wide evaluation by demonstrating effective strategies
  • Support designing training and professional development plan to assist the best practices and effective alignment of training and technical assistance by collaborating with capacity building unit
  • Provide recommendations on program performance and policy development to assistant commissioner
  • Efficiently communicate WIOA Learn and Earn procedures and policies by developing and maintaining relationships with CBOs
  • Manage special projects and initiatives
  • Administer novel initiatives and special projects by deploying stellar strategies in designated time and budgetary constraints
  • Interjected a culture of trust between providers and government staff in line with organizational SOPs
  • Delivered support, resolved queries, and streamlined operations in a time-efficient manner
  • Ensured providers’ accountability regarding interactions with youth and possible outcomes
  • Developed specialized internships and partnerships with outside businesses and entities.

Program Manager

WIOA In-School Youth
01.2013 - 01.2018
  • Ensured contractual obligations by reviewing work plans and work scopes
  • Assessed program quality to verify the delivery of all mandate services to WIOA eligible participants by conducting programmatic evaluations
  • Provided technical assistance to contractors in fiscal, programmatic, eligibility, and technological domains, including ECMS, PBMFR, Capricorn, and YEPS
  • Integrated career shadowing and mentoring activities into WIOA ISY programming by forging and maintaining professional relationships with Mayor’s Office of Youth Employment
  • Disseminated pertinent statistical data and information relating to the program and represented WIOA ISY at various inter and intra agency meetings
  • Created PowerPoint presentations for monthly meetings and presented portfolio with WIOA ISY related materials and information at meetings and case management cafes
  • Spread the mission, policies, and success of WIOA ISY through different channels and means of communication
  • Piloted and implemented Dia Art Foundation and WIOA ISY partnership into school year program with summer internship opportunities
  • Created robust career shadowing and mentoring opportunities for youth considering youth challenges.

Program Manager

Teen ACTION Service
01.2008 - 01.2013
  • Delivered technical assistance to contractors in program facilitation, contract management, and budgeting
  • Enforced providers’ compliance with Agency Chief Contracting Officer (ACCO) and Mayor’s Office of Contracts (MOCS) guidelines by facilitating contract development and negotiation within portfolio
  • Sustained relationships between community-based organizations, NYC Department of Education schools, and various city agencies by liaising with Out of School Time (O.S.T) and Beacons units
  • Managed and assessed corrective action plans and assessed work improvement plans
  • Monitored and evaluated program submissions of required data and DYCD database reports
  • Captured attendance and participation rate by training providers on the management and DYCD database system
  • Evaluated and rated providers accordingly performance through the VENDEX System
  • Maintained adherence with agency, city, state, and federal guidelines by reviewing proposals, budgets, and work scopes submitted by contractors
  • Spearheaded and organized Summer of Service programs along with supervision and evaluation of Summer Service interns
  • Supported renewals and non-renewals of contracts by making recommendations, providing analysis, and documentation to management
  • Retrieved pertinent information; conducted appropriate analysis and disseminated data to providers, and city agencies by utilizing database systems.

Education

M.A - Urban Affairs

Queens College

M.P.S - Arts & Cultural Management

Pratt Institute

B.A. - Art History and History

Hood College

Skills

  • Strategy Planning
  • Cross-functional Collaboration
  • Program/Operations Management
  • Teambuilding & Leadership
  • Hiring/Mentoring/Coaching
  • Costs & Benefits Analysis
  • Contracts & Negotiations
  • Training Program Development
  • Performance Evaluation
  • Corrective Action Plans
  • Staff & Program
  • Policy Design & Implementation
  • Financial
  • Manage Programs
  • Strategic Planning
  • Interpersonal Communication Skills
  • Problem Resolution
  • Approachable and Outgoing
  • Improve Policies
  • Analytical and Critical Thinker
  • Youth Program Development
  • Results Orientation
  • Operational Efficiency
  • Adaptable and Flexible
  • Project Oversight

Timeline

Deputy Director

Community Development, WIOA Learn
01.2018 - Current

Program Manager

WIOA In-School Youth
01.2013 - 01.2018

Program Manager

Teen ACTION Service
01.2008 - 01.2013

Assistant to Deputy Commissioner

Community Development

M.A - Urban Affairs

Queens College

M.P.S - Arts & Cultural Management

Pratt Institute

B.A. - Art History and History

Hood College

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