An'Janae Washington
Springfield,MA
Summary
Organized with broad experience in administrative support and customer service roles. Strengths include task prioritization, record maintenance, and planning of meetings or events. Demonstrated ability to contribute to team efforts while coordinating office management activities. Proven impact in previous positions through improved workflow efficiency and effective communication.
Overview
7
7
years of professional experience
Work History
Associate Coach
Wilbraham & Monson Academy
Wilbraham, MA
11.2024 - Current
- Collaborate with coaching staff to develop beneficial practice plans.
- Provide guidance and instruction to athletes based on personal sports background.
- Establish team and personal goals; consistently monitor progress.
Inbound Warehouse Associate
Target
Holyoke, MA
05.2022 - Current
- Unload and process incoming truck shipments.
- Stock merchandise on the sales floor, ensuring proper placement and organization.
- Provide excellent customer service by addressing inquiries and assisting customers with product selections.
- Maintain cleanliness and organization of the sales area to ensure a positive shopping experience
Receptionist
Antigone's Med Spa
Wilbraham, MA
05.2022 - 08.2022
- Scheduled patient appointments and confirmed bookings to ensure smooth operations.
- Managed patient records and organized medical files with attention to confidentiality.
- Assisted in inventory management, ensuring supplies were stocked and ordered as needed.
- Provided outstanding customer service to ensure a welcoming atmosphere for clients.
Sales Associate
Finish Line
Holyoke, Massachusetts
06.2018 - 03.2022
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
Education
Bachelor of Science - Healthcare Management
American International College
Springfield, MA05-2024
Skills
- Task prioritization
- Attention to detail
- Data entry
- Teamwork and cooperation
- Effective communication
- Interpersonal skills
- Verbal and written communication
- Schedule management
Affiliations
Athlete Trainer & Concessions Volunteer
Higher Expectations Sports Complex, Springfield, MA
- Trained athletes in various sports disciplines, providing guidance and feedback to improve performance.
- Assisted in running the concession stand during events, managing orders and customer service.
Civic Engagement
- Volunteer work as an athlete: University of Massachusetts Move In Day, American International College Youth Basketball Camp, Keep The City Clean
Accomplishments
- Dean's List at American International College: Fall semester of 2022, Fall semester of 2023, Spring semester of 2024
- Captain of NCAA DII American International College Women’s Basketball: 2022-2023/2023-2024
- Honor Roll at Wilbraham and Monson Academy (WMA): 2017-2018 (3.6)/ 2018-2019 (3.7)
- Senior English Award at WMA: May 2019
- 1,000 point scorer on WMA Girl's Basketball: 2018-2019 season
- Captain at WMA: Girl's Cross Country 2017-2018, Girl's Basketball 2018-2019, Girl's Track & Field 2018-2019
- New England Preparatory School Athletic Council (NEPSAC) Awards: Class C Girl's Basketball All- NEPSAC 2018-2019, Class C Girl's Basketball Honorable Mention 2017-2018, Girl's Cross Country All- NEPSAC 2017-2018
- Western Mass All-State Girls Cross Country: 2015 at SABIS Charter School
Languages
English
Full Professional
Timeline
Associate Coach
Wilbraham & Monson Academy
11.2024 - Current
Inbound Warehouse Associate
Target
05.2022 - Current
Receptionist
Antigone's Med Spa
05.2022 - 08.2022
Sales Associate
Finish Line
06.2018 - 03.2022
Bachelor of Science - Healthcare Management
American International College
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