Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Janae Woodland

Atlanta,GA

Summary

Observant professional accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment.

With a proven track record at Johns Hopkins, I excel in patient-focused care and investigation documentation. My expertise in healthcare software proficiency and maintaining professionalism under duress has significantly enhanced team performance. I'm known for innovative solutions and efficient patient service, ensuring high levels of satisfaction and care.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Security Officer

ICS Protectie Services
Hyattsville, MD
01.2023 - 05.2024
  • Monitored premises and recorded activity in daily officer reports.
  • Guarded restricted areas to prevent unauthorized entry.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Identified suspicious activity to determine appropriate response.
  • Addressed problems quickly and reported clear information while working under minimal supervision.

Certified Medical Assistant

Johns Hopkins
Brandywine, MD
09.2019 - 07.2022
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Educated patients about medications, procedures and physician's instructions.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Completed basic physical assessments of clinic patients to provide optimal care.
  • Assisted with scheduling patient appointments and follow-up visits.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Scheduled appointments for patients via phone and in person.
  • Collected urine samples from patients for drug screens or pregnancy tests when necessary.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Maintained patient confidentiality in accordance with HIPAA regulations.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Administered medications under physician's supervision.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
  • Incorporated outside records into charts and EHR.
  • Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Identified needs of customers promptly and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Certified Medical Assistant

MedStar Health
Waldorf, MD
01.2013 - 08.2019
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Educated patients about medications, procedures and physician's instructions.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Assisted with scheduling patient appointments and follow-up visits.
  • Handled general office duties to support administrative staff during peak hours.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Scheduled appointments for patients via phone and in person.
  • Collected urine samples from patients for drug screens or pregnancy tests when necessary.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Processed orders for medical supplies and lab equipment.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Maintained patient confidentiality in accordance with HIPAA regulations.
  • Assessed, documented, and monitored vital signs for patients within outpatient setting.
  • Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
  • Administered medications under physician's supervision.
  • Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.

Certified Medical Assistant

Patient First
Alexandria, VA
03.2013 - 04.2015
  • Cleaned and maintained medical equipment following procedures and standards.
  • Completed basic physical assessments of clinic patients to provide optimal care.
  • Collected urine samples from patients for drug screens or pregnancy tests when necessary.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Prepared specimens for laboratory testing and performed routine laboratory tests.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.

Education

Medical Assistant Certification - Medical Assistant

Sandford Brown
Hyattsville, MD
11-2011

Some College (No Degree) - Business Administration

College of Southern Maryland
La Plata, MD

Skills

  • Investigation documentation
  • Identification verification
  • Personnel screening
  • Premises patrol
  • Visitor tracking
  • Electronic surveillance
  • Telehealth coordination
  • Phlebotomy
  • Patient-focused care
  • Antigen testing
  • Vital signs and examinations
  • Professionalism and ethics
  • Insurance authorizations
  • Calm and level-headed under duress
  • Healthcare software proficiency
  • Electrocardiography (EKG)

Certification

  • Certified Medical Assistant

References

References available upon request.

Timeline

Security Officer

ICS Protectie Services
01.2023 - 05.2024

Certified Medical Assistant

Johns Hopkins
09.2019 - 07.2022

Certified Medical Assistant

Patient First
03.2013 - 04.2015

Certified Medical Assistant

MedStar Health
01.2013 - 08.2019

Medical Assistant Certification - Medical Assistant

Sandford Brown

Some College (No Degree) - Business Administration

College of Southern Maryland

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Janae Woodland