Janae Woods
Dayton,OH
Summary
Experienced hospitality professional with strong skills in networking and business relationship development. Recognized by former supervisors for work ethic, teamwork abilities, and talent for enhancing client retention through exceptional service and attentiveness to client needs.
Overview
14
14
years of professional experience
Work History
General Manager
Hampton by Hilton
02.2022 - Current
- Oversaw complete renovation of 100 room Hampton Inn hotel from beginning to completion, including the training of all staff.
- Certified Hilton GM
- Achieved 96.4% on my most recent Quality Assurance inspection
- Certified in Hilton Sales Leadership
Regional Director of Sales and Operational Support
Scarlet and Gray Hospitality
08.2020 - 02.2022
- Responsible for prospecting, negotiating, and contracting both corporate and social segments for 4 hotels including three markets.
- Achieved continued growth in market share of all three markets during decrease in demand caused by Covid-19.
- Training on systems required for IHG sales.
- Also provided support to the General Managers of our hotels and reported directly to the Regional Director of Operations.
- Contributed by filling in at the front desk and inspecting rooms.
- Attended weekly meetings to discuss and optimize strategies.
Director of Sales
Homewood Suites by Hilton
07.2019 - 07.2020
- Director of Sales responsible for both Corporate and Social sales markets including meeting space with catering.
- Recruited to represent hotel as an Ambassador for the Dayton Chamber.
- Gained operational experience as rooms inspector and additional experience at front desk due to decrease in staffing from Coved 19 pandemic.
- Also attended Hilton All Suites Conference with additional training.
- Lost my position due to company wide layoff of all sales.
- Built relationships with customers and community to establish long-term business growth.
Area Corporate Sales Manager
Witness Hospitality
07.2018 - 04.2019
- Managed all Corporate accounts for Springhill Suites Hampton Inn Dayton South including negotiating 10 new LNR accounts, with 2 currently pending.
- Completed Hilton Core Sales Training.
Director of Sales
Home2 Suites by Hilton
03.2018 - 07.2018
- Manage Extended and Transient Sales for Property
- Completed OnQ and R&I Training.
- Acted as Operational support during change of General Managers at property
Area Director of Sales
Aimbridge Hospitality
09.2016 - 12.2017
- Lead Sales Team Manager for Courtyard Dayton North, Fairfield Inn and Hampton Inn in Fairborn.
- Maintain accurate reporting of production in the market and analysis of competitors.
- Train other Sales leaders within the management company on policies and procedures.
- Assist Revenue Manager with creation of local rate promotions.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Dining Room Manager
Springfield Masonic Community
04.2016 - 08.2016
- Created Banquet Event Order form to streamline communication for events.
- Coordinate with other departments regarding Community Center events.
- Utilize and updated Full Count Point of Sale system for menu specials
- Responsible for training, coaching, and supervising all front of house staff.
- Ensure all nightly and weekly deposits were accurate and reports completed.
- Led planning, set up and takedown for special events.
Banquet Captain
Marriott at the University of Dayton
04.2015 - 04.2016
- Was contact point for events at the hotel's 15,000 sq ft of meeting space.
- Utilize programs such as CI/TY, Guest Voice, and MSA
- Recognized through the Spirit to Serve program 7 times for creating personal connections and providing brilliant service to guests and contacts, coin recipient.
Program & Event Coordinator
Diabetes Dayton
09.2011 - 06.2014
- Recruited and managed volunteer base for Expo and Big Brews and Blues
- Identified resources, vendors, and sponsors for use in future events
- Increased vendor revenue at Diabetes Expo for three consecutive years
- Participated in venue selection for possible future offsite events.
- Managed event logistics and operations.
Education
Associate of Applied Sciences - Hospitality Management in Hotels And Lodging
Sinclair Community College
Dayton, OH03.2012
Skills
- P&L Analysis and Management
- Forecasting and Revenue Strategy
- Business to Business Sales
- Team Building and Development
- Ordering and Procurement
- Marketing and Advertising
- Inventory Management
Timeline
General Manager
Hampton by Hilton
02.2022 - Current
Regional Director of Sales and Operational Support
Scarlet and Gray Hospitality
08.2020 - 02.2022
Director of Sales
Homewood Suites by Hilton
07.2019 - 07.2020
Area Corporate Sales Manager
Witness Hospitality
07.2018 - 04.2019
Director of Sales
Home2 Suites by Hilton
03.2018 - 07.2018
Area Director of Sales
Aimbridge Hospitality
09.2016 - 12.2017
Dining Room Manager
Springfield Masonic Community
04.2016 - 08.2016
Banquet Captain
Marriott at the University of Dayton
04.2015 - 04.2016
Program & Event Coordinator
Diabetes Dayton
09.2011 - 06.2014
Associate of Applied Sciences - Hospitality Management in Hotels And Lodging
Sinclair Community College
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