- Passionate about balancing physical health with mental and emotional wellness
- Love all things nature, going hiking
- Enjoy experimenting with different ingredients and flavors in the kitchen
Janae Bearce
Frederick,MD
Summary
Offering a strong foundation in customer service and eagerness to learn and grow in dynamic environment. A passion for health and wellness. Brings ability to quickly grasp essential customer service protocols and adeptly handle customer interactions and support. Ready to use and develop communication and problem-solving skills in Front Desk Associate role.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Strength & Conditioning Coach
Sarge Athletics LLC
08.2024 - 02.2025
- Create fitness programs based on the client's goals and abilities
- Guide athletes and adults through a fitness program geared to their goals
- Coach and lead large group boot camp-style classes
- Maintaining client schedule for personal and semi-private sessions
- Cleaning/ Maintenance of Facility
Director of First Impressions (DOFI)
Players Fitness and Performance
11.2023 - 08.2024
- Provide excellent customer service to every guest that comes in the doors
- Bring the Joy and An Excellent First Impression
- Providing tours of the facility and answering any questions
- Greeter, Relationship Builder
- Account Management
Part-Time Health and Wellness Attendant
YMCA
03.2022 - 06.2024
- Cultivate positive relationships with participants by greeting and interacting with clients
- Explain the use of exercise equipment to all clients, prioritizing safety at all times
- Orient clients on how to fully maximize the benefits of eGym
- Encouraged participants when discouragement was present
- Maintaining cleanliness of machines and equipment
- Provide tours of the gym facilities to new and prospective clients
- Supervise clients to ensure safety at all times
Part-Time Daycare Teacher’s Aid
Child Center for Discovery
07.2021 - 02.2022
- Supervised and cared for children aging from infant to Pre-Kindergarten
- Oversaw and guided playtime and other sensory activities
- Performed hygiene maintenance throughout the day and at closing to ensure sanitary conditions were maintained
- Distributed food and snacks at designated times each day
Part-Time Server
Unidine/ACTS/Buckingham’s Choice
09.2016 - 06.2021
- Recorded and delivered food orders throughout the retirement center and/or in the dining room
- Prepared and cleaned the restaurant for the next shifts
Full-Time Supervisor, Cashier, and Server
The Gourmet Gang
05.2017 - 09.2017
- Prepped and prepared food items
- Maintained kitchen cleanliness
- Performed cash transactions
- Trained and supervised new hires
Education
Associate of Arts - General Studies
Frederick Community College
Frederick05-2023
Skills
- Attention to detail
- Documentation skills
- Growth Mindset
- Scheduling appointments
- Problem-solving abilities
- Teamwork and independent
- Excellent communication
- Organized
- Excellent Customer Service
- Active listening
- Effective communication
- Personal training background
Certification
- Certified Personal Trainer (CPT) - National Academy of Sports Medicine (NASM)
- CPR/AED/First Aid Certified
Interests
Timeline
Strength & Conditioning Coach
Sarge Athletics LLC
08.2024 - 02.2025
Director of First Impressions (DOFI)
Players Fitness and Performance
11.2023 - 08.2024
Part-Time Health and Wellness Attendant
YMCA
03.2022 - 06.2024
Part-Time Daycare Teacher’s Aid
Child Center for Discovery
07.2021 - 02.2022
Full-Time Supervisor, Cashier, and Server
The Gourmet Gang
05.2017 - 09.2017
Part-Time Server
Unidine/ACTS/Buckingham’s Choice
09.2016 - 06.2021
Associate of Arts - General Studies
Frederick Community College
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