Janaejiah Davis
College Station,TX
Summary
Proven team leader and efficient multitasker, I excelled at Taco Bell by streamlining operations and enhancing customer satisfaction. Leveraging strong teamwork and food safety knowledge, I boosted sales through effective upselling and maintained high cleanliness standards. My adaptability and problem-solving skills contributed to a positive, high-performance workplace culture.Not only that I have been takin care of my family for as long as I can remember.
Overview
5
5
years of professional experience
Work History
Service and Food Champion
Taco Bell
05.2020 - 08.2023
- Maintained a clean and organized work environment, ensuring compliance with food safety regulations.
- Reduced order processing time through effective multitasking and prioritization of tasks.
- Collaborated with kitchen staff to maintain optimal food quality while managing ticket times effectively during high volume periods.
- Contributed to a positive workplace culture by collaborating with team members and displaying a strong work ethic.
- Promoted upselling opportunities with suggestive selling techniques, boosting overall sales revenue for the establishment.
- Participated in regular staff training sessions to stay updated on menu offerings, promotions, and company policies.
- Efficiently operated point-of-sale systems, handling cash transactions accurately and securely.
- Streamlined drive-thru operations through clear communication with team members and efficient order assembly processes.
- Maximized customer satisfaction by proactively addressing potential issues, offering suitable solutions and ensuring timely resolution.
- Expedited food preparation during peak hours, minimizing wait times for customers without compromising quality.
- Assisted in training new employees on company procedures, product knowledge, and best practices for exceptional service delivery.
- Contributed to a positive team atmosphere by maintaining a professional attitude and providing support to fellow employees in all areas of service.
- Prepared high-quality food items, adhering to company recipes and presentation standards.
- Demonstrated attention to detail when assembling orders, ensuring accuracy according to customer preferences.
- Increased repeat business by establishing rapport with customers through friendly interactions and personalized service.
- Adhered to all sanitation guidelines when handling food items, ensuring the safety and well-being of customers at all times.
- Supported team members during busy periods by taking on additional tasks as needed for seamless operations.
- Assisted in inventory management, accurately tracking stock levels and placing timely orders for supplies.
- Delivered consistent, exceptional customer service experiences by promptly addressing concerns and resolving issues to customers'' satisfaction.
- Enhanced customer satisfaction by providing efficient and courteous service at the counter and drive-thru window.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Trained newly hired employees on routine tasks and customer service.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Processed orders on POS system and accepted cash and charge payments.
- Made change and returned correct cash and coin to patrons.
- Assisted with preparing salads and cold food items.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Documented customer orders and conveyed special requests to kitchen staff.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Replenished serving stations with fresh food and cleaned up spills.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Prepared salads, soups and sandwiches for customers.
- Accurately operated cash register to process customer payments.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Observed customer purchases in line and differentiated between standard portions.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Brewed coffee and tea and changed out drink station syrups.
- Backed up servers by setting up trays and completing some food deliveries.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Home Assistant
Home Instead
01.2019 - 07.2023
- Facilitated recreational activities in line with client interests, providing engaging and meaningful experiences that enriched their lives.
- Provided emotional support during difficult times, offering empathetic listening skills and a calming presence when needed most.
- Coordinated services with other care providers such as nurses, physical therapists, or occupational therapists to ensure comprehensive support for clients'' wellbeing.
- Provided compassionate companionship to elderly clients, fostering a sense of trust and rapport.
- Contributed to improved client health outcomes by assisting with exercise routines under the guidance of healthcare professionals.
- Managed medication administration for multiple clients, ensuring adherence to prescribed dosages and schedules.
- Supported clients in maintaining independence through personalized care plans and assistance with activities of daily living.
- Completed shopping errands for groceries, household supplies, and personal items based on client preferences and requirements.
- Aided clients'' overall well-being by preparing nutritious meals tailored to their individual dietary needs.
- Handled scheduling appointments for various medical services and transportation needs for clients as needed.
- Facilitated clients'' social engagement by accompanying them on outings and promoting participation in community events.
- Assisted in developing life skills training programs tailored specifically for each client''s unique goals.
- Maintained detailed records of client progress, communicating any changes or concerns to family members or healthcare providers promptly.
- Enabled increased independence for disabled individuals by teaching adaptive techniques related to self-care tasks like dressing or grooming.
- Contributed to a positive home environment by modeling respect, patience, and understanding at all times.
- Ensured regular communication between all parties involved in the care process-including family members-maintaining transparency around expectations and progress.
- Ensured a safe and comfortable home environment by performing light housekeeping duties, such as laundry, dusting, and vacuuming.
- Advocated for clients'' needs, working with healthcare providers to obtain necessary equipment or accommodations.
- Assisted clients with mobility issues, utilizing proper transfer techniques to prevent injuries and maintain safety.
- Enhanced client satisfaction by providing timely and efficient assistance with daily tasks.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed and maintained relationships with community organizations and agencies.
- Facilitated communication between clients and other service providers.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Monitored progress towards service plan goals.
- Provided support to social service clients in navigating available resources.
- Developed and maintained accurate records of programs and services.
- Facilitated outreach activities to build community awareness.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Monitored and evaluated impact of social services on community.
- Developed and implemented strategies to enhance quality of social services.
- Coordinated with local government to provide resources to clients.
- Developed and implemented programs to engage and empower underserved populations.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Implemented and developed programs to address poverty and inequality.
- Spoke with senior citizen groups to expand community engagement and program outreach.
- Collaborated with various stakeholders to promote social services.
- Administered and tracked client service payments.
- Assisted in developing grant proposals to support social service initiatives.
Education
Diploma -
Brenham High School
Brenham, TX05.2023
Skills
- Customer service focus
- Efficient multitasking
- Strong teamwork
- Reliability and punctuality
- Cleanliness and hygiene
- Food safety knowledge
- Cooking techniques
- Phone Etiquette
- Cash handling proficiency
- Sanitation Standards
- Health and Safety Regulations
- Food presentation
- Food Waste Reduction
- Order Accuracy
- Allergen awareness
- Cleaning and sanitation
- Organized multi-tasker
- Reliable and punctual
- Money Handling
- Engaging personality
- Organization and Planning
- Personal hygiene maintenance
- Accustomed to shift work
- Excellent multi-tasker
- Positive Attitude
- Teamwork and Collaboration
- Team Player
- Problem-Solving
- Cleaning and organization
- Time Management
- Attention to Detail
- Listening Skills
- Multitasking and Organization
- Problem-solving abilities
- Multitasking
- Collaboration and Teamwork
- Multitasking Abilities
- Reliability
- Critical Thinking
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Team Leadership
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
Timeline
Service and Food Champion
Taco Bell
05.2020 - 08.2023
Home Assistant
Home Instead
01.2019 - 07.2023
Diploma -
Brenham High School