Janah Del Gatto
Austin,Texas
Overview
17
17
years of professional experience
Work History
Junior Loan Processor
Crosscountry Mortgage
02.2020 - Current
- Supported senior processors with complex loan files, ensuring timely completion and accurate information submission.
- Reduced processing time for loan applications by maintaining organized files and promptly responding to inquiries.
- Reviewed loan files for completeness, identified missing documentation, and competed conditions from underwriting
- Communicate with outside companies to obtain file documents, such as property survey, flood certificate, title documents, payoff information, homeowner's insurance, appraisal
- Verify length and accuracy of employment
- Verify vendor orders are complete, invoices received and filed
- Provide continuous communication between customer, loan officer, underwriting and closing departments
- Pipeline management with scheduled follow ups and requests for any documents needed to keep tight deadlines
- Knowledge of FHA/VA/USDA guidelines and agency portals
- IBTS website knowledge for label verification letter and data plate certificates for manufactured homes, which are required for loans with above agency programs
- Encompass system experience; proficient typing and 10-key
Claims Anayst II
Community Health Group
06.2007 - 05.2013
- Maintained strict confidentiality with all personal data as per company guidelines; Review claims for financial responsibility including determining coordination of benefits
- Demonstrated high level of accuracy and attention to detail in reviewing claim documentation for approval or denial decisions.
- Review claims for duplicates, denials and referrals and ensures that claims information is matched to appropriate authorization
- Knowledge of HMO, PPO and FFS plans; verifying accuracy of claims being billed, review auto adjudicated items, compare any duplicate items for fraud.
- Meeting adjudication and processing timelines to stay compliant with turn around requirements.
- Coordinate and provide information for provider disputes.
- Ability to review provider contracts to apply to billed claims to determine if payable.
- Skills required in medical terminology, ICD 9/10 and CPT codes
- Process claims appropriately per contract or standard processing guidelines which includes appropriate coding of CPT and ICD codes against charges that are being billed and entered
Education
Associate of Science - Economics
Grossmont Community College
La Mesa, CAAssociate of Science - Economics
San Diego State University
San Diego, CASkills
- Deadline-oriented
- Loan processing knowledge
- Document Review Expertise
- Data entry proficiency
- Loan Disclosures
- Document Management/Review
- Information Verification
Timeline
Junior Loan Processor
Crosscountry Mortgage
02.2020 - Current
Claims Anayst II
Community Health Group
06.2007 - 05.2013
Associate of Science - Economics
Grossmont Community College
Associate of Science - Economics
San Diego State University
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