Janah Maciel
Auburn,CA
Summary
Talented Accounts Receivable Specialist with 15 years of experience in the Order to Cash process and customer care management. Knowledgeable & personable with excellent problem solving skills & strengths in areas of credit and collections. Proven to improve workflow efficiencies while maintaining high standards in customer service.
Overview
15
15
years of professional experience
Work History
Manager, Order to Cash
Balbix, Inc.
San Jose, CA
10.2023 - Current
- Order to Cash - Manage the process from contract review, invoicing, credits, cash application to collection
- Work with Sales, Sales Ops & customers to ensure a streamlined transaction & collection process
- Month End Close Reporting
Accounts Receivable Manager
Turntide Technologies
Sunnyvale, CA
12.2020 - 06.2023
- Order to Cash - Managed the process from SFDC to invoicing, credit memos, cash application & keeping the aging up to date in Netsuite
- Worked closely with Sales, Sales Ops & customers
- Month End Close - journal entries, reconciliations and reporting
Accounting Consultant
Various Projects (Betterworks, Import,io)
Remote
06.2019 - 12.2020
- Order to Cash - invoicing, cash application, credit memos, Management of AR Aging and collection process
- Month End Close - journal entries, reconciliations and reporting
Manager, Order to Cash
Delphix, Inc.
Redwood City, CA
10.2016 - 06.2019
- Order to Cash - Managed bookings in SFDC, invoicing, cash application, credits, collections
- Managed Contracts Module within Netsuite
- Month End Close & AR forecasting
Manager, Order to Cash
Sumo Logic
Redwood City, CA
05.2014 - 10.2016
- Managed Order to Cash Team - Managed bookings in SFDC, invoicing, cash, credits, collections
- Provisioning of subscriptions in Zuora
- Managed the implementation of the order to cash module in Netsuite
- Managed the implementation of the credit card automation in Netsuite
Accounts Receivable & Collections Specialist
Arcsight/HP
Sunnyvale, CA
03.2009 - 05.2014
- Managed the invoice & collection process
- Managed set up of professional services projects in OpenAir
Skills
- Netsuite
- Sage Intacct
- Oracle
- Quickbooks
- Salesforce
- Microsoft Office Suite
- Zuora
- Avatax
- OpenAir
- Expensify
Timeline
Manager, Order to Cash
Balbix, Inc.
10.2023 - Current
Accounts Receivable Manager
Turntide Technologies
12.2020 - 06.2023
Accounting Consultant
Various Projects (Betterworks, Import,io)
06.2019 - 12.2020
Manager, Order to Cash
Delphix, Inc.
10.2016 - 06.2019
Manager, Order to Cash
Sumo Logic
05.2014 - 10.2016
Accounts Receivable & Collections Specialist
Arcsight/HP
03.2009 - 05.2014