Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Janah Ayeka Bongato

Sunnyvale,CA

Summary

Dependable employee with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

7
years of professional experience

Work History

Pacific Clinics
Los Gatos, CA

Family Specialist
03.2024 - Current

Job overview

  • Visited home environments to help clients develop comprehensive life, technical, and job skills.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.

The Education Team
San Jose, CA

Substitute Teacher, K-12
01.2024 - 03.2024

Job overview

  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Target
Sunnyvale, CA

Cashier/Beauty Sales Associate/Cash Officer
07.2022 - 12.2022

Job overview

  • Provided excellent customer service by greeting customers promptly and courteously.
  • Verified cash drawer, counted money and balanced receipts.
  • Received and recorded cash, checks and transfers.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Assisted customers in finding appropriate skin care solutions by recommending specific products.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Dick's Sporting Goods, Inc
Sunnyvale, CA

Cashier
10.2019 - 07.2020

Job overview

  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Assist customers by providing information and resolving their complaints
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies
  • Process merchandise returns and exchanges.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Request information or assistance using paging systems.
  • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items

Little Caesar's Pizza
Sunnyvale, CA

Assistant Manager
04.2018 - 03.2019

Job overview

  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

  • Assign employees to specific duties.
  • Enforce safety, health, and security rules.
  • Keep records of purchases, sales, and requisitions.
  • Managing crew, making sure everyone is on task and doing their job
  • Monitor safe deposits and transfer

Education

University of Hawaii At Manoa
Honolulu, HI

Bachelor of Arts from Psychology
12-2023

University Overview

  • Participated in Malama I Na Ahupua'a program, spring 2023
  • Completed Educational Psychology Course
  • Completed Advanced Psychology Courses

De Anza College
Cupertino, CA

Associate of Arts from Psychology
08.2021

University Overview

  • Participated in the "Filipinx, Pacific Islander, & Southeast Asian Student Empowerment High School Conference as a homeroom leader, spring 2020
  • IMPAACT AAPI Member, 2019-2020

Fremont High School
Sunnyvale, CA

High School Diploma
06.2019

University Overview

  • Dean's Lister
  • Honor Roll
  • Student Tutor, 2018

Skills

  • Filipino (Tagalog) Fluency
  • Great Communication Skills
  • Easy Learner
  • Interpersonal Communication
  • Word Conflict Resolution
  • Critical Thinking
  • Relationship Building
  • Goal Setting
  • Valid Driver's License
  • Activity Planning
  • Data Gathering
  • Customer Service

Timeline

Family Specialist
Pacific Clinics
03.2024 - Current
Substitute Teacher, K-12
The Education Team
01.2024 - 03.2024
Cashier/Beauty Sales Associate/Cash Officer
Target
07.2022 - 12.2022
Cashier
Dick's Sporting Goods, Inc
10.2019 - 07.2020
Assistant Manager
Little Caesar's Pizza
04.2018 - 03.2019
University of Hawaii At Manoa
Bachelor of Arts from Psychology
De Anza College
Associate of Arts from Psychology
Fremont High School
High School Diploma
Janah Ayeka Bongato