Janai Ellis
McDonough,GA
Summary
Driven by a results-focused approach, I leveraged administrative and conflict management skills at Rinnai Corporation to enhance HR processes and confidentiality. My experience spans from security operations at The Home Depot to optimizing logistics in the U.S. Army, achieving 100% end-user satisfaction through meticulous record preparation and problem-solving.
Overview
16
16
years of professional experience
2
2
Certification
Work History
Human Resources Assistant
Rinnai Corporation
11.2023 - 06.2024
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Updated and maintained employee attendance records.
- Assisted with creating employee handbooks and manuals.
- Tracked various statistics and kept detailed records to support human resources department.
- Studied research and trends on best practices in HR field.
Probation Officer
Spalding County
07.2023 - 10.2023
- Maintained compliance with all legal statutes, policies and procedures.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Established productive relationships with local law enforcement agencies, enhancing information sharing and cooperation.
- Increased efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Evaluated people on probation to determine best course of rehabilitation.
- Facilitated positive behavior change by delivering evidence-based intervention programs to probationers.
- Provided guidance and support to probationers in securing employment, housing, and other essential resources for successful reintegration into society.
- Developed effective communication skills while interacting with diverse populations including offenders, their families, court personnel, and community partners.
- Maintained accurate records of probationers'' progress, ensuring timely updates to relevant stakeholders.
- Served as a liaison between the courts, social service agencies, victims, witnesses, families of offenders and community organizations to streamline the probation process.
Probation Officer
Judicial Correctional Services
10.2021 - 03.2023
- Maintained compliance with all legal statutes, policies and procedures.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Established productive relationships with local law enforcement agencies, enhancing information sharing and cooperation.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Increased efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems.
- Evaluated people on probation to determine best course of rehabilitation.
- Wrote progress reports and testified under oath at court hearings.
- Supervised offenders to reduce risk to community.
- Screened offender referrals and completed intake interviews and paperwork.
Assistant Manager
Sherwin-Williams
09.2019 - 12.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Corporate Security Officer
The Home Depot
07.2015 - 01.2018
- Coordinated emergency response drills to test organizational preparedness for various crisis situations.
- Developed and implemented employee training programs to heighten security awareness and decrease potential risks.
- Conducted thorough investigations into security incidents, identifying root causes and recommending appropriate corrective actions.
- Facilitated strong communication between different departments regarding safety concerns or potential threats identified during routine patrols or audits.
- Maintained detailed records of all relevant activities related to corporate security operations for future reference or auditing purposes.
- Ensured a safe work environment by monitoring surveillance systems and responding to emergency situations promptly and effectively.
- Collaborated with local law enforcement agencies, strengthening relationships and improving overall security measures within the company.
- Improved facility safety by regularly inspecting physical barriers such as gates, fences, alarms, and lighting systems.
- Responded swiftly to security incidents and effectively resolved security issues.
Logistics Specialist
United States Army
09.2008 - 12.2013
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Tracked and managed transfer paperwork such as packing lists.
- Negotiated contracts with suppliers, securing favorable terms that contributed to overall cost savings initiatives.
- Validated inventory levels and updated systems using handheld devices.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
Education
Master of Science - Clinical Social Work
Capella University
Minneapolis, MN01.2026
Bachelor of Arts - Human Services
Columbia College Chicago
Chicago, IL03.2019
Skills
- Administrative Skills
- Office Administration
- Microsoft Office and DocuSign
- Conflict Management
- Maintaining files
- Human resources administration
- Computer Literacy
- Administrative Support
- Record preparation
- High social awareness
- Problem-Solving
- Data Entry
- Microsoft Office
Certification
- Anger Management Training - October, 2022
- Certified Public Notary, Henry County
Timeline
Human Resources Assistant
Rinnai Corporation
11.2023 - 06.2024
Probation Officer
Spalding County
07.2023 - 10.2023
Probation Officer
Judicial Correctional Services
10.2021 - 03.2023
Assistant Manager
Sherwin-Williams
09.2019 - 12.2020
Corporate Security Officer
The Home Depot
07.2015 - 01.2018
Logistics Specialist
United States Army
09.2008 - 12.2013
Master of Science - Clinical Social Work
Capella University
Bachelor of Arts - Human Services
Columbia College Chicago