Summary
Overview
Work History
Education
Skills
Timeline
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Janai Jones

Montgomery,NY

Summary

Diligent worker with a proven track record at Liberty Coca Cola Beverages, enhancing sales through innovative merchandising and optimizing stock practices. Excelled in customer service and team collaboration, significantly reducing wait times and waste. Skilled in clear communication and adaptability, driving improvements and fostering relationships. Versatile team member offering over 9 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to a growing company.

Overview

9
9
years of professional experience

Work History

Lead Merchandiser

Liberty Coca Cola Beverages
08.2022 - Current
  • Optimized stock rotation practices, minimizing waste due to expired or damaged goods while maintaining high levels of product availability.
  • Increased sales by developing visually appealing merchandise displays and promotional materials.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Improved store aesthetics through innovative merchandising techniques and strategic product placement.

Breakfast Coordinator

Burger King
04.2021 - 08.2022
  • Serviced guests with food and beverage requirements.
  • Assisted with training and development of food and beverage team.
  • Reduced food waste by closely monitoring inventory levels and implementing proper storage techniques.
  • Enhanced customer satisfaction by efficiently managing breakfast operations and ensuring high-quality food preparation.

Team Member

Dunkin' Donuts
10.2019 - 04.2021
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
  • Trained new team members on company policies, procedures, and best practices, improving overall team efficiency.

Team Leader

Burger King
07.2015 - 10.2019
  • Reduced wait times for guests with efficient food preparation methods and effective front-of-house communication strategies.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Worked with team to identify areas of improvement and devised solutions based on findings.

Education

High School Diploma -

Valley Central High School
Montgomery, NY
06.2016

Skills

  • Friendly and outgoing
  • Reliable and punctual
  • Customer Service
  • Clear Communication
  • Adaptability and Flexibility
  • Relationship Building
  • Time Management
  • Awareness to reactions
  • Decision-making skills

Timeline

Lead Merchandiser

Liberty Coca Cola Beverages
08.2022 - Current

Breakfast Coordinator

Burger King
04.2021 - 08.2022

Team Member

Dunkin' Donuts
10.2019 - 04.2021

Team Leader

Burger King
07.2015 - 10.2019

High School Diploma -

Valley Central High School
Janai Jones