Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Janai Whaley

Summerville,US

Summary

Network Communications Systems Specialist with 6+ years of experience in managing and optimizing secure network communications for the United States Army National Guard. Skilled in technical support, wireless networking, and network security, demonstrating a keen ability to enhance system reliability and operational efficiency. Committed to leveraging expertise in protocol analysis and project management to further enhance network operations and data security.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Small Node Support Team Lead

United States Army National Guard
Djbouti, Africa
06.2023 - Current
  • Oversee system management tasks, enhancing operational efficiency and data flow processes.
  • Configure and manage network devices, ensuring compliance with company standards.
  • Conduct weekly software upgrades on over 40 laptops, maintaining optimal performance.
  • Install operating systems on new computers, adhering to company protocols.
  • Install and maintenance of 12 Cisco routers and switches for SNAP and SCOUT
  • Provide telecom support at Forward Operating Locations, facilitating tactical operations.
  • Mentor team members, fostering a culture of continuous learning and development.

Network Communications Systems Specialist

United States Army National Guard
South Carolina
11.2018 - Current
  • Managed Battalion's IT operations temporarily, maintaining computer systems and equipment
  • Established and maintained secure networks across 15+ buildings at Ft. Bliss
  • Minimized system downtime through proactive maintenance and routine checks
  • Oversaw network control centers and multichannel communications systems
  • Conducted periodic audits to ensure regulatory compliance.
  • Ensure optimal network performance and communications for military operations, leveraging advanced troubleshooting skills and proactive system maintenance.
  • Optimize network infrastructure, reducing downtime by 30% through strategic planning and execution of system upgrades and

preventive maintenance

COVID-19 Systems Administrator Volunteer

MUSC/ Army National Guard
Charleston, SC
03.2021 - 02.2023
  • Logged patient test results for over 5,000 COVID patients in systems such a Remedy and MyChart
  • Successfully ran over 5 ADAC Missions and insured over 5,000 soldiers were tested for COVID.
  • Insured over 7,000 soldiers were in-processed, tested, and quarantined.
  • Trained new staff in relevant processes and procedures.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Conducted and led over 500 missions vaccinating over 54,300 COVID patients.

Education

High School Diploma -

James Island Charter High School
06.2019

Skills

  • Network Security
  • Protocol Analysis
  • Data Encryption
  • Cloud Services
  • Wireless Networking
  • Technical Support
  • Network Configuration
  • Problem Solving
  • Project Management

Certification

  • FEB, 2024 Security Plus, Comptia
  • NOV, 2018 Secret Security Clearance

Timeline

Small Node Support Team Lead

United States Army National Guard
06.2023 - Current

COVID-19 Systems Administrator Volunteer

MUSC/ Army National Guard
03.2021 - 02.2023

Network Communications Systems Specialist

United States Army National Guard
11.2018 - Current

High School Diploma -

James Island Charter High School
Janai Whaley