Dynamic leader and safety-focused professional with a strong background at D&J Bus Service, specializing in child supervision and the creation of inclusive environments. Achieved significant improvements in emergency response protocols and route planning, boosting passenger safety and operational efficiency. Proven ability to empower teams while enhancing stakeholder communication through strategic planning and empathetic engagement.
Work History
Bus Matron
D&J Bus Service
Helped maintain a punctual transportation schedule by ensuring students were prepared to board the bus promptly at designated pick-up times
Addressed emergency situations calmly and effectively, following established protocols to protect passengers' wellbeing
Provided first aid assistance when necessary, adhering to proper safety guidelines and promptly notifying relevant parties
Improved communication with parents and school staff by providing timely updates on student behavior or incidents
Team Leader / Supervisor
Starbucks
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise
Managed conflict resolution among team members, fostering a positive and collaborative work environment
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members
Packer
Krispy Kreme Donut Factory
Helped maintain a punctual transportation schedule by ensuring students were prepared to board the bus promptly at designated pick-up times
Addressed emergency situations calmly and effectively, following established protocols to protect passengers' wellbeing
Provided first aid assistance when necessary, adhering to proper safety guidelines and promptly notifying relevant parties
Improved communication with parents and school staff by providing timely updates on student behavior or incidents