Janais Martinez
200 Harrison Street, Passaic,NJ
Summary
Proactive administrative professional with a strong drive to achieve company goals and deliver exceptional service. Specialized in managing schedules effectively and providing detailed organizational support in fast-paced environments. Quick learner and driven professional with a 'will to win' attitude, ready to expand administrative skills to support the executive team's efficiency and success.
Overview
7
7
years of professional experience
Work History
Front of the House Trainer
Chipotle Mexican Grill Restaurant
Paramus, USA
02.2018 - Current
- Lead team members in executing restaurant protocols in an efficiently urgent manner during the restaurant's fast-paced peak hours.
- Track and assign daily goals for crew members, resulting in a 25% increase in restaurant monthly performance goals.
- Deliver thorough training in food preparation, health and sanitary procedures, and customer-facing roles to new and existing team members to promote formidable team performance.
- Coordinate training workshops alongside fellow certified trainers resulting in 20% more accurate standardized procedures across regional restaurant locations.
Mailroom Clerk, Facilities
Manhattan School of Music
New York City, USA
09.2024 - 06.2025
- Organized and managed calendars for the Mailroom Manager.
- Prepared expense receipts (Concur Expense) from Mailroom facilities for the Mailroom Manager.
- Achieved a 25% cost savings in departmental shipping and mailing by identifying inefficiencies and implementing lower-cost solutions.
- Documented and filed departmental proof of shipping and mailing rate expense receipts.
- Prepared outgoing letters and parcels for mailing, domestically and internationally.
- Received and distributed incoming mail, packages, and courier deliveries, utilizing the Envoy platform.
- Maintained confidentiality of sensitive information and documents.
- Managed office supply inventory and tracked orders, ensuring stock levels were maintained at all times.
- Scheduled and set up Zoom conference calls and Webex meetings for the Mailroom Manager, ensuring smooth coordination.
- Handled incoming and outgoing correspondences.
- Provided administrative support to neighboring departments as needed.
Office Assistant, IT Department
Manhattan School of Music
New York City, USA
09.2023 - 06.2024
- Created and maintained computer- and paper-based filing and organization systems for records of software updates.
- Managed IT Dropbox to organize company software files for easily accessible data.
- Prepared IT Department expense receipts (Concur Expense) for the Business and Finance Department.
- Organized and managed the calendar of student appointments and IT director meetings.
- Screened phone calls for the IT Manager to instantly identify priority clients and filter out spam calls.
- Ordered catering and restaurant delivery to offer food and beverages to team meetings.
Cash Office Clerk
Target
Clifton, USA
06.2019 - 12.2019
- Opened the front end of the store and collected cash, checks and money orders from registers to record incoming and outgoing funds.
- Conducted reconciliation of register funds through Revolution Retail Solutions cash recyclers and prepared secure bank deposits for Garda services.
- Generated daily reports of the store’s cash flow activities for executives.
- Handled phone inquiries, corresponded with executives through email and memos, and maintained up-to-date account records.
- Conducted weekly audits of registers for accuracy and compliance with policies.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Education
MM - Vocal Art- Classical Performance
Manhattan School of Music
New York City, NY05.2025
BM - Vocal Arts- Classical Performance
William Paterson University
Wayne, NJ05.2022
Skills
- Communication
- Interpersonal
- Adaptable
- Collaborative team player
- Scheduling
- Multitasking
- Autonomous professional
- Microsoft Office Suite
- Calendly
- Asimut (spaces and halls reserving software)
- Concur Expense
- Slack (team communication platform)
- Quadient (shipping platform)
- Webex
- Dropbox
Languages
Spanish
Native/ Bilingual
Italian
Full Professional
References
References available upon request.
Timeline
Mailroom Clerk, Facilities
Manhattan School of Music
09.2024 - 06.2025
Office Assistant, IT Department
Manhattan School of Music
09.2023 - 06.2024
Cash Office Clerk
Target
06.2019 - 12.2019
Front of the House Trainer
Chipotle Mexican Grill Restaurant
02.2018 - Current
MM - Vocal Art- Classical Performance
Manhattan School of Music
BM - Vocal Arts- Classical Performance
William Paterson University
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