Open To Work
Ja’Naishja Moore
Toledo,Ohio
Work Preference
Summary
I am a motivated and dependable professional with experience in customer service, package handling and logistics, client support, and direct care. I take pride in being reliable, learning quickly, and treating people with respect. Whether working with customers, clients, or team members, I strive to create positive experiences and solve problems efficiently. I am eager to continue growing professionally and am looking for an opportunity where I can contribute my strong work ethic, communication skills, and dedication to helping others.
Overview
2
2
years of professional experience
1
1
Certification
Work History
DSP
Megaone Care LLC
Toledo, Ohio
12.2025 - Current
- In my role as a Direct Support Professional, I take pride in providing reliable and compassionate support to individuals who depend on me. I help with daily tasks, encourage independence, ensure safety, and offer emotional support while treating each person with dignity and respect. I am dedicated, hardworking, and passionate about making a positive difference in the lives of the people I serve.
- Facilitated recreational activities to enhance physical and emotional well-being.
- Maintained cleanliness and organization within client living spaces effectively.
Package Handler
FedEx
Perrysburg, Ohio
10.2025 - 12.2025
- Loaded and unloaded packages from delivery trucks safely.
- Maintained cleanliness and organization in the work area consistently.
- Collaborated with team members to meet daily workload demands.
- Followed safety protocols to ensure a secure working environment.
- Communicated effectively with supervisors regarding package discrepancies.
Customer Service Representative
Bogebot LLC
Las Vegas, Nevada
03.2024 - 08.2025
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved complaints through effective communication and problem-solving skills.
- Maintained a positive attitude while handling high-volume inquiries daily.
- Collaborated with team members to enhance customer experience strategies.
Education
High School Diploma -
Penn Foster High School
Scranton Pennsylvania 07-2025
Skills
- Direct support
- Client support
- Crisis intervention
- First aid and CPR
- Client documentation
- Customer service
- Problem resolution
- Safety monitoring
- Team collaboration
- Time management
- Goal setting
- Conflict resolution
- Problem-solving
Certification
- First Aid & CPR
Timeline
DSP
Megaone Care LLC
12.2025 - Current
Package Handler
FedEx
10.2025 - 12.2025
Customer Service Representative
Bogebot LLC
03.2024 - 08.2025
High School Diploma -
Penn Foster High School