Overview
Work History
Education
Skills
Certification
Timeline
Generic

Janaleigh Stewart

Taylor,AZ

Overview

4
4
years of professional experience
1
1
Certification

Work History

Intake Coordinator

Comfort Care Hospice DBA Savior Hospice
01.2023 - 04.2023
  • Completed intake assessment forms and filed clients' charts.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Enhanced office productivity by handling high volume of callers per day.
  • Supported office staff and operational requirements with administrative tasks.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Built relationships with community agencies for timely service referrals.
  • Maintained accurate, up-to-date client records for reliable reference and communications.
  • Liaised between clients and healthcare providers to maintain continuity of care.
  • Streamlined intake systems, resulting in reduced errors and improved speed.
  • Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.

Patient Care Technician

Summit Healthcare Med Surg 1
09.2021 - 01.2023
    • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
    • Answered patient assistance calls, assessed needs, and offered qualified support.
    • Maintained clean and safe environment to promote patient safety and comfort.
    • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
    • Collected and transported specimens to prepare for lab testing.
    • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
    • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
    • Organized and replenished unit supplies to maintain team readiness for expected demands.
    • Supported patient admissions, discharges, and transfers to promote team productivity.
    • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
    • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
    • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
    • Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
    • Educated patients and families on proper care and treatment to facilitate successful home care.
    • Used principles of growth and development to provide age-specific treatment and care.
    • Documented patient information and care activities in electronic health record.
    • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
    • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
    • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
    • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
    • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
    • Facilitated personal hygiene management, feeding and ambulation.
    • Helped patients with self-feeding and assisted feeding, based on individual needs.
    • Responded to patient requests for supplies and personal comfort items such as extra blankets.
    • Upheld infection control and prevention policies across different patient-facing areas.
    • Transported patients between rooms and appointments or testing locations.
    • Delivered high-quality care to patients in hospital facility.
    • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
    • Helped patients complete range of motion exercises to prevent loss of function during care.
    • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
    • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Medical Assistant

Hamblin Dermatology
11.2020 - 09.2021
  • Performed clinical skills under physician supervision
  • Assisted doctor with in-office procedures
  • Processed medication refill requests
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Taught patients about medications, procedures, and care plan instructions.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Collected pertinent data and calculations to aid physician in interpreting results.

Emergency Department Health Unit Coordinator

Summit Healthcare
06.2019 - 11.2020
  • Transcribed physician and nursing orders accurately
  • Ensured orders had all required elements: date, time, signature, supporting diagnosis, etc
  • Flagged charts needing physician or nursing attention, such as completion of orders, a and noting of orders
  • Ensured that patient lab work, radiology report, etc., are filed correctly Ensures compliance with HIPAA policies and procedures
  • Faxed medication orders to pharmacy
  • Maintained patient medical records in proper order
  • Printed patient labels, wristbands, and face sheets
  • Paged, called, and texted physicians and other care givers as needed or requested
  • Obtained medical records for physicians and nurses from outside facilities as requested
  • Prepared patient medical records for patient transfers and transports as well as coordinated transportation and facility acceptance
  • Paged emergency codes over the intercom system
  • Answered departmental incoming calls; transferred calls to other department
  • Sent and received fax documents via Right Fax
  • Participated in educational offerings, including in-services, competency activities, etc
  • Displayed proper etiquette and mannerisms that reflect the SHINE Behavior Guidelines
  • Promoted the Patient Safety Standards as a core value of the organization
  • Completed department skills delineation checklist.
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Communicated with patients, ensuring that medical information was kept private.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

Education

Bachelor of Science - Psychology

Walden University
08.2027

CPR (1 year) CPR CERTIFIED (1 year) - undefined

DETAIL-ORIENTED CNA (Less than 1 year) Cna Certified - undefined

Certified Nursing Assistant - undefined

CNA in Certified Nursing Assistant -

Northland Pioneer College
12.2018

Skills

  • CPR
  • BLS Certification
  • Assessments
  • Verbal communication — Proficient
  • Speaking clearly, correctly, and concisely
  • Medical terminology — Proficient
  • Understanding and using medical terminology
  • Sales skills — Proficient
  • Influencing and negotiating with customers
  • Nursing assistant skills — Proficient
  • Providing nursing aid to patients using knowledge of relevant equipment and procedures
  • Administrative assistant/receptionist — Proficient
  • Using basic scheduling and organizational skills in an office setting
  • Multi-Line Phone Systems
  • Charting and Clinical Documentation
  • Call Transfers
  • Patient Database Maintenance
  • Medical Recordkeeping
  • Online Systems
  • Data Communications
  • Medical Records Review
  • Office Supplies and Inventory
  • Accurate Recordkeeping
  • Patient Referral
  • Detail-oriented
  • Microsoft Office Suite

Certification

  • CNA - Certified Nurse Assistant

Timeline

Intake Coordinator

Comfort Care Hospice DBA Savior Hospice
01.2023 - 04.2023

Patient Care Technician

Summit Healthcare Med Surg 1
09.2021 - 01.2023

Medical Assistant

Hamblin Dermatology
11.2020 - 09.2021

Emergency Department Health Unit Coordinator

Summit Healthcare
06.2019 - 11.2020

Bachelor of Science - Psychology

Walden University

CPR (1 year) CPR CERTIFIED (1 year) - undefined

DETAIL-ORIENTED CNA (Less than 1 year) Cna Certified - undefined

Certified Nursing Assistant - undefined

CNA in Certified Nursing Assistant -

Northland Pioneer College

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Janaleigh Stewart