Janalise Sanatana
Newark,NJ
Summary
Successful customer service representative with 2 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic at handling difficult situations through resourcefulness and adaptability.
Overview
2
2
years of professional experience
Work History
Customer Care Representative
The Spa Car Wash
09.2022 - 09.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Developed effective time management strategies to efficiently handle multiple tasks simultaneously without compromising quality.
- Delivered prompt service to prioritize customer needs.
Education
High School Diploma -
Barringer High School
Newark, NJ06.2024
Skills
- Customer Service
- Payment Processing
- Recordkeeping strengths
- POS Systems and Ordering Platforms
- Calm Under Pressure
Languages
Spanish
Native or Bilingual
Timeline
Customer Care Representative
The Spa Car Wash
09.2022 - 09.2024
High School Diploma -
Barringer High School
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