Summary

Overview

Work History

Education

Skills

Timeline

Janann Dempsey

Scottsdale,AZ

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

2026

years of professional experience

Work History

Server

Vince's Little Star

Cultivated warm relationships with regular customers.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Bussed and reset tables to keep dining room and work areas clean.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Supervisor

Pinnacle Supervisors

09.2024 - 07.2025

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
Maintained high safety standards to ensure secure workplace for all employees and visitors.

Server\Busser

Grapevine Restaurant

01.2008 - 04.2023

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Handled cash transactions accurately, contributing to balanced daily financial reports.

Caregiver

TLC Supported Living Services

01.2006 - 12.2007

Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted patients with self-administered medications.
Provided safe mobility support to help patients move around personal and public spaces.
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Ranch Hand

Gordon Teel Farms

01.2006 - 05.2007

Kept grounds clean and orderly by, shoveling snow and removing debris and rounding up manure.
Ensured healthy livestock through regular monitoring, vaccination, and treatment of illnesses.
Provided comprehensive care for alpacas including grooming, feeding, exercising, and medical attention as needed.
Cared for about 40 animals by feeding, watering, vaccinating and assisting with birthing.
Supported community engagement by organizing ranch visits and educational sessions for local schools.
Worked with ranch hands to clean stables and riding areas.
Ran store operations and sales

Education

Aesthetics License - Aesthetician

Skin And Makeup Institute

Glendale, AZ

05-2005

Dobson High School

Mesa, AZ

01-1997

Certification - Early Learning And Child Care

East Valley Institute of Technology