Janara Lebron
Aurora,Illinois
Summary
I am a reliable person who quickly masters new concepts and skills. I am friendly, reliable, and a punctual worker. Whom offers unmatched customer service and workplace focus. Accurate in cash and card transactions with excellent multi-tasking aptitude. I adapt to any situation occurring and am able to use critical thinking.
Overview
3
3
years of professional experience
1
1
Language
Work History
Salesperson
Vector Marketing Company
05.2024 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Increased sales and customer satisfaction through personalized servicing.
- Improved customer service and telecommunication skills to build lasting relationships.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Sales Associate
Old Navy
08.2023 - 02.2024
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Fulfillment Associate
Target
3 2023 - Current
- Located merchandise from shelves and storage areas to fill orders.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
- Filled orders according to defined standards using standard picking system.
- Accepted, processed and quickly filled orders.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Followed proper packaging requirements depending on order size and type.
- Evaluated merchandise condition and accounted for items in system.
- Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
- Wrapped and moved pallets to designated carrier area.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Read orders to verify attributes and quantities of merchandise.
Cashier
Walmart
06.2022 - 08.2022
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Handled cash with high accuracy and took care to check bills for fraud.
- Restocked and organized merchandise in front lanes.
- Identified and resolved discrepancies and errors in customer accounts.
- Processed refunds and exchanges in accordance with company policy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Created staff break and lunch schedules strategically to keep store adequately staffed for customer traffic.
Certified Lifeguard
YMCA
10.2021 - 08.2022
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Trained new lifeguards on safety procedures and protocol.
- Reiterated water safety practices and lifesaving measures at every class to prevent accidents.
- Gave private lessons to students and taught floating techniques and treading water.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Administered CPR and first-aid following best practices.
- Responded to emergency situations in timely, efficient manner.
- Optimized customer service by resolving issues quickly and with courteous demeanor.
Education
High School Diploma -
West Aurora High School
Skills
Credit Card Transactions
Stocking Supplies and Retail Products
Cleaning and Sanitizing
Organization and Prioritization
Verbal and Written Communication
Cash Handling
Hospitality and Professionalism
Calm Under Pressure
Team Player
Solid Problem Solver
Fast Learner
Attention to Detail
Goal Setting and Prioritization
Friendly and Courteous
Timeline
Salesperson
Vector Marketing Company
05.2024 - Current
Sales Associate
Old Navy
08.2023 - 02.2024
Cashier
Walmart
06.2022 - 08.2022
Certified Lifeguard
YMCA
10.2021 - 08.2022
Fulfillment Associate
Target
3 2023 - Current
High School Diploma -
West Aurora High School