Janasia Shipman
Crofton,MD
Summary
Detail-oriented Dietary Assistant with strong patient communication skills. Experienced in meal preparation, hygiene standards, and team collaboration. Committed to enhancing food service operations and ensuring patients receive quality nutrition.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dietary Assistant
The John Hopkins Hospital
1800 Orlean St
11.2024 - 01.2026
- Assisted in meal preparation and delivery for patients, ensuring dietary restrictions were met.
- Collaborated with dietitians to update patient menus based on nutritional needs.
- Maintained cleanliness and organization of kitchen and dining areas to uphold safety standards.
- Supported food service operations by efficiently managing inventory and supplies.
- Participated in nutrition research projects and programs.
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Helped create a positive work environment by actively supporting coworkers during busy times or when additional assistance was required.
Patient Account Representative
Medstar Union Memorial Hospital
201 E University Pkwy
03.2023 - 11.2023
- Processed patient insurance claims accurately and efficiently.
- Managed patient inquiries regarding billing and account status.
- Maintained up-to-date knowledge of billing regulations and policies.
- Collaborated with healthcare providers to resolve billing discrepancies.
- Utilized electronic health record systems for data entry and retrieval.
- Posted payments and processed refunds.
- Collaborated with the medical staff to ensure proper documentation and coding for accurate billing.
- Demonstrated adaptability in navigating complex payer guidelines to maximize reimbursement opportunities for the organization.
- Purchased and maintained office supplies.
Patient Transporter
Northwest Hospital Center
Randallstown, MD
11.2022 - 06.2023
- Transported patients safely and efficiently between departments, ensuring timely access to care.
- Assisted nursing staff in lifting and repositioning patients, promoting comfort and safety.
- Maintained cleanliness and organization of transport equipment, enhancing operational efficiency.
- Followed infection control protocols during transportation to ensure patient safety.
- Monitored patients' conditions during transport, reporting any changes to medical staff promptly.
- Communicated effectively with healthcare teams to coordinate patient transport schedules.
- Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
Education
High School Diploma - Social Work
Coppin State University
Baltimore, MD05.2028
High School Diploma -
Crofton High School
2291 Davidsonville Rd06.2024
Skills
- Patient communication
- Food preparation
- Verbal communication
- Cooking techniques
- Hygiene standards
- Cleaning and sanitizing
Certification
Adult/Child CPR- American Safety & Health Institute (2025)
Timeline
Dietary Assistant
The John Hopkins Hospital
11.2024 - 01.2026
Patient Account Representative
Medstar Union Memorial Hospital
03.2023 - 11.2023
Patient Transporter
Northwest Hospital Center
11.2022 - 06.2023
High School Diploma - Social Work
Coppin State University
High School Diploma -
Crofton High School