Jana Miller

• Self-motivated, with a strong sense of personal responsibility.
• Adaptable and proficient in learning new concepts quickly and efficiently.

* IDMS Data Entry Duties:

Sort incoming deals

Check for UCI's, State Inspections. ACV, and Backscreen Expenses

Copy any warranties for Quickbooks entry

* Audit and Fund Incoming deals in IDMS:

Use deal documents to post down payment money

Check for accuracy in spelling and proper manager/sales name

Calculate/Print sales commissions

Post funding from Lending Banks and print receipt

* Omnique/Service Department Data Entry Duties:

Convert RO/Estimates to Invoices

Audit pricing to be sure labor/parts are accurate

* QuickBooks Data Entry Duties:

Enter Service bills and prepare open balances

Enter service invoices and post payments

Enter Floorplan invoices

Enter/Pay SAAT invoices

Print/Pay Amazon receipts weekly

* Administrative Duties:

Answer Business Office phone

Call customers when license plates and tags are ready

Process Cash and Credit Card payments

Prepare paperwork for DMV or OCCC complaints

Initiate warranty cancellations

Laminate Buyers Tags as needed

Prepare Excel spreadsheets for bank deposits

Process checks for service needs and other payments

Log incoming Titles from FedEx or USPS and place in proper deal jackets or binder

Assist sales staff as needed

Prepare Title work for SAAT as needed

Research Title/Lien perfection letters from Lenders

File incoming inspections in binder

Assist with other duties as needed

• Full-time caregiver to my mother with Alzheimer’s.

• Excelled at effective team membership, efficiently managed heavy volume of incoming calls, all incoming and outgoing mail, filing, report assembly, supply orders, and day-to-day office administration.
• Booked hotel and ground transportation to coordinate office travel.
• Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
• Interacted with vendors to purchase and set up equipment and services.
• Edited documents to improve accuracy of language, flow and readability.

• Excelled at effective team membership, efficiently managed heavy volume of incoming calls, all incoming and outgoing mail, filing, report assembly, supply orders, and day-to-day office administration.
• Booked hotel and ground transportation to coordinate office travel.
• Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
• Interacted with vendors to purchase and set up equipment and services.
• Edited documents to improve accuracy of language, flow and readability.

• Efficiently completed assignment for Basic Energy Services; providing excellent assistance to Fixed Assets department with highly accurate data entry, reports, filing, and monthly closing duties.

• Excelled at preparing and sending ship tickets, work orders, transfer in and out tickets, and all data entry for Impact Tool office with high accuracy and consistency.
• Organized and successfully kept office files and reports for fishing tool department.
• Worked with Accounting Department to collect outstanding balances from customers.
• Successfully routed heavy inbound and outbound call volume.

• Collected and sent daily rig report each morning to all engineers, down hole specialists, lift specialists, well analysts, and team leads.
• Managed daily tickets and job costs for each well pulled.
• Pulled data from Spot Fire system, created PowerPoint presentations and sent a report to all South Cowden and Goldsmith Reservoir Management Team (RMT) monthly.
• Trained and supervised contract employees in daily input for WSM/LOWIS system.
• Successfully achieved completion of all wells listed in current month's backlog.

• Input Migrated Wellbore information into the LOWIS system from Oxy Ops database and updated well files for South Cowden, North Cowden, and Oxy Field locations.
• Traveled to various field locations and skillfully implemented and taught WSM Wellbore Migration to Down Hole Specialists, Lift Specialists, Well Analyst, and Engineers.
• Achieved time sensitive wellbore data completion for North Cowden field office, with a high degree of organizational skills, accuracy, and self-motivation, in both South Cowden and North Cowden Field offices for Oxy Permian.
• Provided fast and accurate data input, working proficiently in Word, Excel, and LOWIS systems.
• Demonstrated a high degree of excellent communication and people skills within a team.

• Completed deadline sensitive documents.
• Proficient in sending titles to customers.
• Accepted and applied payments to accounts, with high accuracy and data integrity.
• Achieved excellent customer service for GMAC customers, managing data entry for address changes, account data, and insurance information updates.
• Provided fast and accurate data input, worked proficiently in Word, Excel, and CARS systems, demonstrated excellent, consistent organizational skills.
• Achieved a solid knowledge of customer’s accounts.
• Consistently maintained three-minute call time for running credit and achieved 98% accuracy in issuing and activating customer’s accounts.
• Provided numbers for large number database and issued numbers for customer's cell phones.