Janaszia Jefferson
Summary
Dynamic leasing professional with a proven track record excelling in tenant relations and property marketing. Skilled in conflict resolution and lease negotiations, I effectively enhanced tenant satisfaction and engagement, contributing to increased occupancy rates. Committed to compliance and delivering exceptional customer service in fast-paced environments.
Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.
Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Manager
Marquis Asset Management
11.2024 - 09.2025
- Coordinated tenant communications, addressing inquiries and resolving issues promptly to enhance satisfaction.
- Monitored property marketing efforts, contributing to strategies that increased tenant engagement and occupancy rates.
- Conducted property tours for prospective tenants, highlighting key features and benefits effectively to drive interest.
- Supported lease negotiations, preparing documentation and facilitating discussions between management and potential tenants.
- Collaborated with maintenance teams to ensure timely repair resolutions, improving overall tenant experience.
- Effectively resolved conflicts among residents or between residents and management, maintaining a harmonious living environment.
- Assessed prospective tenant qualifications by conducting thorough background checks and verifying income information.
- Built strong relationships with residents through excellent customer service and communication skills.
- Developed marketing strategies to attract new tenants and maintain existing ones, enhancing community engagement.
- Negotiated lease terms with potential tenants, securing favorable agreements for both parties.
- Ensured legal compliance regarding fair housing laws and regulations throughout all leasing activities.
- Collected, completed, and processed lease applications.
- Established key relationships with potential leasers and renters.
Leasing Consultant
AAA Staffing
10.2024 - 11.2024
- Assisted prospective tenants with property tours and lease applications.
- Maintained accurate records of tenant interactions and leasing agreements.
- Responded promptly to inquiries, enhancing customer service satisfaction.
- Collaborated with team members to ensure seamless leasing processes.
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Enhanced productivity by efficiently managing multiple tasks and responsibilities across various temporary assignments.
- Demonstrated strong problem-solving skills to effectively address challenges and enhance overall performance in assigned tasks.
Leasing Consultant
Mayfair Management
05.2024 - 10.2024
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Collected rent and tracked resident payments and information in computer system.
Education
High School Diploma -
Oak Ridge High School
The Woodlands, TX05-2024
Skills
- Client support
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team engagement
- Task delegation
- Goal setting
- Team building
- Conflict resolution
- Fair housing regulations
- Lease agreements
- Organized file management
- Professional communication skills
- Leasing and sales
- Application processing
- Telephone and email etiquette
- Property tours
- Unit inspection
- Clear communication
- Creative problem solving
- Closing techniques
- Background checks
- Team collaboration
- Property marketing
- Property management
- Cash handling
- Organized mindset
- Property inspections
- Relationship building
- Maintenance requests
- Market research
- Reporting and correspondence
- Administrative support
- Property maintenance
- Business development
- Vendor contract negotiations
- Event planning
- Real estate law
- Flexible schedule
- Lease file audits
- Fair housing compliance
Certification
- Certified Apartment Leasing Professional Training -
Languages
English
Full Professional
Timeline
Assistant Manager
Marquis Asset Management
11.2024 - 09.2025
Leasing Consultant
AAA Staffing
10.2024 - 11.2024
Leasing Consultant
Mayfair Management
05.2024 - 10.2024
High School Diploma -
Oak Ridge High School
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