Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Janavia Yates

Moultrie,GA

Summary

Dynamic customer service professional with a proven track record & excelling in cash handling and team collaboration. Recognized for enhancing customer satisfaction through effective communication and problem-solving skills. Committed to maintaining high standards of cleanliness and organization, ensuring a positive shopping experience for all customers.

Overview

5
5
years of professional experience

Work History

Cashier

Lowes Home Improvement Stores
05.2025 - Current
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with inquiries, providing clear information and support.
  • Maintained cleanliness and organization of the checkout area to enhance customer experience.
  • Collaborated with team members to ensure smooth operation during busy periods.
  • Handled cash and credit card payments while adhering to security protocols.
  • Learned store policies and procedures quickly to provide effective service.
  • Adapted to changing priorities in fast-paced retail environment, ensuring customer satisfaction.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Processed refunds and exchanges in accordance with company policy.
  • Performed cash, card, and check transactions to complete customer purchases.

Plant Worker

Wayne Sanderson Farms
09.2023 - 10.2024
  • Operated machinery in compliance with safety protocols to ensure efficient production workflows.
  • Assisted in maintaining cleanliness and organization of work areas to promote a safe environment.
  • Collaborated with team members to streamline processes and enhance productivity on the production line.
  • Monitored equipment performance, identifying issues and reporting them promptly for timely resolution.
  • Trained new employees on operational procedures and safety standards to ensure consistency in practices.
  • Exceeded performance expectations regularly by focusing on efficient task completion while maintaining high attention to detail during all aspects of job duties performed as a plant worker.
  • Proactively addressed potential hazards within the work area, eliminating risks before they could impact employee health or safety conditions adversely.
  • Operated various types of machinery proficiently, contributing significantly towards meeting production goals consistently over time.
  • Upheld stringent cleanliness standards within production areas, promoting sanitary work conditions vital for maintaining product integrity and minimizing potential contamination risks.
  • Used equipment properly to avoid workplace hazards or injuries.

Teleperformance

Customer Care Representative/ Technical Support Representative
04.2020 - 08.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

YMCA Volunteer

After School Programs Inc.
08.2022 - 09.2023
  • Assisted in planning and executing after-school activities for diverse age groups.
  • Facilitated communication between parents and program coordinators to address concerns and feedback.
  • Supported implementation of educational programs, fostering a positive learning environment.
  • Engaged with children to encourage participation in various recreational activities.
  • Collaborated with team members to maintain a safe and organized program space.
  • Monitored student behavior, ensuring adherence to safety guidelines and policies.
  • Contributed ideas for program improvement during team meetings and brainstorming sessions.
  • Mentored and supported youth participants in after-school programs, fostering personal growth and academic achievement.
  • Maintained clean facilities to better serve program needs.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.

Education

High School Diploma -

Colquitt County High School
Moultrie, GA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Written and verbal communication
  • Order taking
  • ID verification
  • Reports and documents
  • Credit card processing
  • Training and onboarding
  • Inventory restocking
  • Sales transactions
  • Basic math
  • Gift card handling
  • Promotions and discounts
  • Honest and dependable
  • Problem-solving
  • Dependability and reliability

Timeline

Cashier

Lowes Home Improvement Stores
05.2025 - Current

Plant Worker

Wayne Sanderson Farms
09.2023 - 10.2024

YMCA Volunteer

After School Programs Inc.
08.2022 - 09.2023

Teleperformance

Customer Care Representative/ Technical Support Representative
04.2020 - 08.2022

High School Diploma -

Colquitt County High School

Similar Profiles

CREATE PROFILE
Janavia Yates