Janay Allen
Indianapolis,IN
Summary
High-energy and enthusiastic professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Offering extensive experience supporting clients and staff in fast-paced environments. Excellent communicator and diligent about providing detailed education to improve client's finances. Motivated to learn, grow and excel in both an individual and/or group environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Loan Advisor
Royal United Mortgage
Indianapolis , IN
2022.10 - Current
- Originates residential mortgages to abide by Fannie Mae and Freddie Mac guidelines
- Consistently staying up to date with knowledge on lending guidelines pertaining to FHA, VA, and Conventional loans
- Advises clients about the risks, consequences, and benefits of alternative lending solutions.
- Develops loan applications by evaluating applicant information and documentation.
- Consults with clients about their lending needs to help them achieve their financial goals, including the collection and analysis of information about the client’s financial situation.
- Evaluates loan applications and documentation by informing applicant of additional requirements.
- Rejects loans by explaining deficiencies to applicants.
- Schedules and tracks closing dates, contingency dates, and loan lock expirations.
- Approves loans by issuing checks or forwarding applications to loan committee.
- Completes loan contracts by explaining provisions to applicant, obtaining signatures and notarizations, and collecting fees.
- Prepares and submits timely and accurate loan files
Board of Directors Member
Altrusa
Indianapolis , Indiana
2022.02 - Current
- Provided strategic guidance and oversight to the Board of Directors.
- Attended board meetings, participated in discussions, and voted on important matters.
- Served as a liaison between the board and executive management team.
- Monitored performance metrics for effectiveness of operations within established parameters.
- Provided assistance to staff in the daily operations of the organization.
- Organized and maintained records of volunteer hours and donations.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Conducted research on potential grant opportunities for the organization.
- Compiled reports on volunteer activities and accomplishments.
Certified Dental Assistant
Glendale Family Dentistry
Indianapolis , IN
2021.02 - Current
- Prepare comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment
- Teach patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage
- Book patient appointments and manage treatment details using MS Excel and industry-standard registration software
- Sanitize trays, instruments and surfaces for clean dental office setting and patient safety
- Prepare rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines
- Educate patients on postoperative care and best practices for protecting dental work and boosting healing process
- Educate patients by giving oral hygiene, plaque control and postoperative instructions
- Assist dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support
- Document patient dental health information, medical history and vital signs for future reference
- Assist dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions
- Help dentists restore teeth by applying permanent and temporary fillings and crowns
- Perform general chair-side duties for general dentistry, endo procedures and oral surgery.
Certified Technician-Unit Support Coach
Indiana University Health Methodist Hospital / Riley Children's Hospital
Indianapolis , IN
2018.11 - 2021.02
- Completion of the IU Health PCA education program
- Knowledge of care appropriate to the age and developmental level of the patients served
- Up to date knowledge of procedures and standards related to patient care activities
- Proficiency in interpersonal and communication skills
- Constant mental awareness and the ability to withstand a high level of tension and stress
- Ability to maintain concentration when subjected to frequent and varied interruptions and variable noise levels
- Ability to exercise judgment and initiative in the resolution of problems encountered
- Ability to set priorities and manage a high workload within a limited time for completion
- Knowledge of procedures; equipment; software and standards related to patient care activities that non-licensed role performs
- Knowledge of both anatomy and physiology.
Team Leader
Crew Carwash Inc.
Indianapolis , IN
2015.11 - 2018.11
- Attend and provide best service to customer to meet and excel their needs
- Analytical thinking and problem-solving skills
- Work in various weather extremes ranging from cold to hot
- Follow through with customer focus model when servicing customers to close sales and company proficiency
- Service hundreds of customers a day, attending to specific details
- Excellent follow-up and after-sales service skills
- Model positive attitude, honesty, and integrity daily
- Attend regular morning team meetings
- Participate in ongoing classroom training.
Sales Associate
Abercrombie & Fitch
Indianapolis , IN
2015.07 - 2015.11
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line
- Solved customer challenges by offering relevant products and services
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Processed product returns and assisted customers with other selections
- Provided positive first impressions to welcome existing, new and potential customers
- Educated clients on current promotional offerings and products using persuasive selling tactics
- Maintained records related to sales, returns and inventory availability.
Intern Assistant
Comprehensive Financial Planning Services Corporation
Westfield , IN
2011.07 - 2011.08
- Help with administrative support by managing incoming calls, coordinating files and sorting mail
- Sort, organize and maintain files
- Produce high-quality communications for internal and external use
- Provide clerical support, addressing routine and special requirements
- Complete clerical tasks such as filing folders, scanning documents, and cleaning out old offices.
Education
SAFE MLO License
2022-10
CODA-Accredited Dental Assisting Certificate -
Dental Careers Foundations
06.2021
Bachelor of Science in Health Science -
Indiana University-Purdue University Indianapolis
08.2019
Core 40 Diploma with Academic Honors -
Warren Central High School
05.2015
Skills
- Time management proficiency
- Strategic Decision-Making
- Financial product expertise
- Competitive Market Analysis
- Creative Solution Development
- Expert financial analysis
- Efficient pipeline management
- Strong credit assessment
- Adaptive sales techniques
- Client retention focus
- Solid Relationship Building
- Financial Planning
- Debt management
- Mortgage facilitation
- Risk evaluation
- Documentation Review
- Loan File Maintenance
- Credit File Updating
- Application Review
- Software
- Dental radiography
- Dental office administration
- Infection control proficiency
- Chronic disease management
- Dental appliance fabrication
- Insurance billing
- PPE Compliance
- Teambuilding
- Organization and Time Management
- Self-Motivated
- Dependable and Responsible
- Patient
- Optimistic
- Problem Solving
- Cultural Awareness
- Multitasking Abilities
- Training and Development
- Flexible and Adaptable
- Written Communication
- Active Listening
- Decision-Making
- Leadership
- Eaglesoft
- CEREC
- ITero
- Maintain dental supply inventory
- Verify proper operation of dental equipment
- Stay up to date on latest dental technology
- Attend continued education courses and seminars
- Income Evaluation
- Attention to Detail
- Corporate Financial Statements
Certification
- NMLS License
- Radiation Health and Safety (RHS) Operator's License
- Dental Assisting National Board
- Dental Assistant Certificate
- Dental Careers Foundation
- Basic Life Support
- American Heart Association
Awards
- #2 Loan Advisor MVP February 2024
- #4 Loan Advisor MVP December 2023
- #1 Loan Advisor MVP November 2023
- #2 Loan Advisor MVP June 2023
- #3 Refinance Loan Advisor 4th Quarter 2023
- #3 Refinance Loan Advisor 2nd Quarter 2023
- #2 Rookie 2nd Quarter 2023
- 01/2019, Top 100 Nominee, Indiana University-Purdue University Indianapolis
- 09/2016, Associate of the Year 2016, Crew Carwash
- 09/2017, Associate of the Year 2017, Crew Carwash
- 08/2017, Dean's List, Indiana University-Purdue University Indianapolis
Volunteer Experience
- Altrusa International, Inc., Indianapolis, Indiana, Altrusa International, Inc. is the oldest service organization for professional women in the nation. Founded in 1917, the Indianapolis Altrusa club provides financial support, resources, and services to various nonprofit organizations in the community., Donated a total of 2,182 volunteer hours in one year to all organizations served, Refurbished 2 education rooms at two shelters, Provided hundreds of fleece blankets to a local shelter for intake bags, https://www.altrusa.org
- St. Vincent de Paul Food Pantry, Indianapolis, Indiana, An international organization of men and women joined together in spiritual growth through service to those who are in need and suffering., Serves all of central Indiana residents in need, helping the confines of poverty be lifted, https://www.svdpindy.org
References
- Connie Knoll, Claim Supervisor, Farmers Insurance, 317-654-1342
- Lisa Poole, Agency Manager , Colgate Palmolive, 317-752-2467
- Faye Snodgress, Executive Director, Kappa Delta Pi, 317-627-5312
- Jennifer Staashelm, Sr. Adminstrative Assistant, IU Lilly Family School of Philantropy, 317-730-7137
- Adair Vaught, Quality Assurance Specalist, Walker Information, 317-610-9724
Timeline
Senior Loan Advisor
Royal United Mortgage
2022.10 - Current
Board of Directors Member
Altrusa
2022.02 - Current
Certified Dental Assistant
Glendale Family Dentistry
2021.02 - Current
Certified Technician-Unit Support Coach
Indiana University Health Methodist Hospital / Riley Children's Hospital
2018.11 - 2021.02
Team Leader
Crew Carwash Inc.
2015.11 - 2018.11
Sales Associate
Abercrombie & Fitch
2015.07 - 2015.11
Intern Assistant
Comprehensive Financial Planning Services Corporation
2011.07 - 2011.08
SAFE MLO License
CODA-Accredited Dental Assisting Certificate -
Dental Careers Foundations
Bachelor of Science in Health Science -
Indiana University-Purdue University Indianapolis
Core 40 Diploma with Academic Honors -
Warren Central High School
- NMLS License
- Radiation Health and Safety (RHS) Operator's License
- Dental Assisting National Board
- Dental Assistant Certificate
- Dental Careers Foundation
- Basic Life Support
- American Heart Association
Similar Profiles
DALEYSHA TORRES SUBIRADALEYSHA TORRES SUBIRA
Mortgage Loan Officer at Royal United MortgageMortgage Loan Officer at Royal United Mortgage
Jackson HendrixJackson Hendrix
Loan Advisor Apprentice at Royal United MortgageLoan Advisor Apprentice at Royal United Mortgage
Sarah GreinSarah Grein
Team Leader of Lending at Royal United MortgageTeam Leader of Lending at Royal United Mortgage