Janay Camper
Whittier,CA
Summary
Dynamic entrepreneur and customer service expert with a decade of experience in employee relations, client services, and compliance. Demonstrated success in team leadership, system optimization, and creating inclusive work environments. Extensive background in public service and small business management, specializing in DEI-focused talent development. Aiming for a strategic HR leadership role to drive operational excellence.
Overview
11
11
years of professional experience
Work History
Owner/Manager
Blended Creations Locs Studio
Long Beach, CA
08.2023 - Current
- Recruited, hired, and trained staff using inclusive hiring practices and effective onboarding systems.
- Managed payroll, scheduling, and customer service for salon and retail supply operations.
- Ensured compliance with state board regulations and health and safety requirements.
- Created a welcoming environment for diverse clientele, enhancing cultural responsiveness.
- Developed performance evaluations and conflict resolution processes to improve staff effectiveness.
- Promoted business on social media platforms to strengthen brand identity and increase revenue.
Eligibility Interviewer
Housing Authority of LA
Los Angeles, CA
01.2023 - 10.2023
- Conducted client interviews to evaluate program eligibility and verify housing assistance documentation.
- Maintained accurate records to ensure compliance with federal and state regulations.
- Supported vulnerable populations by promoting equitable access to essential resources.
- Determined the appropriate benefits or services for each applicant based on individual needs.
Intermediate Typist Clerk
Department of Social Services
Compton, CA
01.2021 - 01.2023
- Processed client applications for social services using internal databases.
- Managed multiple projects simultaneously while meeting deadlines consistently.
- Provided administrative support to management personnel.
- Managed incoming correspondence, ensuring timely distribution to relevant departments.
Intermediate Typist Clerk
Department of Public Health
Commerce, CA
01.2020 - 01.2021
- Provided administrative support to HR and eligibility teams, processing sensitive documents.
- Scheduled appointments, managed case files, and ensured accurate data entry.
- Maintained confidentiality while managing over 30 daily calls and inquiries.
Administrative Intern I
Housing Authority of LA
Los Angeles, CA
01.2016 - 02.2017
- Streamlined internal operations through efficient data entry and filing processes.
- Gained exposure to HR functions, enhancing understanding of personnel management.
- Provided support in preparing reports and presentations for housing programs.
Typist Clerk
Department of Mental Health
Los Angeles, CA
01.2015 - 01.2016
- Streamlined clerical support for HR and case management teams, promoting efficient case file maintenance.
- Assisted in data entry tasks using electronic health record systems.
- Coordinated appointments by scheduling meetings and managing calendars effectively.
Program Leader
Celerity Educational Group
Los Angeles, CA
08.2014 - 06.2015
- Coordinated youth programs to enhance student engagement and participation.
- Collaborated with educators to implement innovative instructional techniques.
- Mentored diverse student populations, fostering a positive classroom culture.
Education
Bachelor’s degree - Interdisiplinary Studies: Comparative Cultures
California State University of Dominguez Hills
Carson, CA05-2025
Barbering Certificate and License -
John Wesley Barber And Beauty College
Long Beach, CA04-2019
Associate’s degree - communication studies
Long Beach City College
Long Beach, CA06-2015
Associate’s degree - arts: Social & Behavioral Science
El Camino College
Compton, CA05-2015
High School Diploma -
Juan Rodriguez Cabrillo High School
Long Beach, CA06-2006
Skills
- Employee relations and conflict resolution
- Recruitment and onboarding
- Benefits coordination
- HR compliance and documentation
- Client advocacy and cultural competency
- Diversity, equity, and inclusion practices
- Microsoft Office proficiency
- Data entry skills
- Typing certification (LA County)
Affiliations
Community Engagement
Volunteer & Event Partner
Tranquility Counseling Services – Long Beach, CA
2020 – Present
- Co-organized annual “Back to School” events offering free resources, hair services, and supplies to underserved youth.
- Supported yearly Christmas toy giveaway programs by securing donations, coordinating outreach, and engaging families in need.
- Collaborated with local leaders and community-based organizations to expand impact and access.
Timeline
Owner/Manager
Blended Creations Locs Studio
08.2023 - Current
Eligibility Interviewer
Housing Authority of LA
01.2023 - 10.2023
Intermediate Typist Clerk
Department of Social Services
01.2021 - 01.2023
Intermediate Typist Clerk
Department of Public Health
01.2020 - 01.2021
Administrative Intern I
Housing Authority of LA
01.2016 - 02.2017
Typist Clerk
Department of Mental Health
01.2015 - 01.2016
Program Leader
Celerity Educational Group
08.2014 - 06.2015
Bachelor’s degree - Interdisiplinary Studies: Comparative Cultures
California State University of Dominguez Hills
Barbering Certificate and License -
John Wesley Barber And Beauty College
Associate’s degree - communication studies
Long Beach City College
Associate’s degree - arts: Social & Behavioral Science
El Camino College
High School Diploma -
Juan Rodriguez Cabrillo High School
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