Summary
Overview
Work History
Education
Skills
Timeline
Generic

JANAY CRENSHAW

Roselle

Summary

Excellent motivation with a proven ability to work independently and collaboratively within a team-minded environment. Multi-task oriented with well-developed skillz in prioritizing, organizing, decision making, time management and verbal/written communication. Ability to deal courteously, professionally, and tactfully yet assertively with the general public in a variety of circumstances. Extensive computer training, including knowledge of multiple database and applications.

Overview

14
14
years of professional experience

Work History

Safety Officer

Roselle Board of Education
Roselle
02.2023 - Current
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment
  • Responded quickly to emergency situations to assess and deflect issues
  • Responded quickly to incidents and assessed active situations for security concerns

NJ Ezpass Clerk

Conduent
Newark
07.2021 - 01.2023
  • Clerical work filing and processing paperwork, typing and all computer based related duties
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Answered constant flow of customer calls with minimal wait times

Security Guard

Metro One Loss Prevention
Union
03.2021 - 08.2022
  • Responded quickly to emergency situations to assess and deflect issues
  • Completed full building and grounds patrols to spot and investigate concerns
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises

Mail Handler

United States Post Office
06.2020 - 03.2021
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed
  • Used automated mail processing equipment to sort and collate mail
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release

Material Handler

Fedex Express
11.2014 - 06.2019
  • Transported inventory items to appropriate locations
  • Kept storage areas organized, clean and secure to fully protect company assets
  • Packed items into appropriate containers for shipment
  • Operated tugs and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility
  • Used hand-held scanners and physical logs to accurately track item movements

Security Officer

US Security Associates
09.2011 - 05.2016
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot
  • Checked and verified photo identification prior to granting facility access

Education

High School Diploma -

West Side High School
Newark, NJ
06.2010

Some College (No Degree) - Sterile Processing Technician

Penn Foster Career School
Scranton, PA

Skills

  • CPR and AED Certified
  • Medical Terminology
  • FEMA Certified IS-800D, IS-7008 IS-100C
  • CPI Certified
  • SORA Certified
  • Customer Retention Strategies
  • Upbeat and Positive Personality
  • Calm and Professional Under Pressure
  • Courteous with Strong Service Mindset
  • Microsoft Exchange

Timeline

Safety Officer

Roselle Board of Education
02.2023 - Current

NJ Ezpass Clerk

Conduent
07.2021 - 01.2023

Security Guard

Metro One Loss Prevention
03.2021 - 08.2022

Mail Handler

United States Post Office
06.2020 - 03.2021

Material Handler

Fedex Express
11.2014 - 06.2019

Security Officer

US Security Associates
09.2011 - 05.2016

High School Diploma -

West Side High School

Some College (No Degree) - Sterile Processing Technician

Penn Foster Career School
JANAY CRENSHAW