Summary
Overview
Work History
Education
Skills
Timeline
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Janay Hagins

Manhattan,NY

Summary

Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

Overview

10
10
years of professional experience

Work History

NYCHA-Ameri Corp/ Healthcare Partnership Ass.

Jeralyn Cortez
New York , NY
08.2023 - Current
  • Answered phone inquiries from patients regarding their healthcare needs.
  • Participated in patient safety initiatives through active engagement in departmental meetings.
  • Provided patient education on health and wellness topics.
  • Conducted outreach activities to promote preventive healthcare services.
  • Developed wellness- driven events that connect resident to health resources
  • Assisted with the Health Care Partnership Manager’s ongoing project to schedule sessions to connect with existing and potential (internal and external) health care partners to discuss areas of interest and opportunities for collaboration.
  • Facilitated meetings with Resident Association Leadership to learn interest and ideas regarding health equity initiatives

Hostos College Aid

Ayanna Wheeler
Bronx, NY
09.2018 - 07.2020
  • Supervised staff members, organized schedules and delegated tasks. Maintained filing system for records, correspondence and other documents.
  • Provided administrative support to management team including preparing reports and presentations.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Organized files according to established procedures for easy retrieval later on.

New Life School - Special Education Teacher Ass.

Rachel LEVINE-KORNFELD
The Bronx, NY
01.2017 - 02.2019
  • Provided individualized assistance to students with special needs in the classroom.
  • Helped students to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required.
  • Developed transition plans that prepared students transitioning out of high school into postsecondary life settings such as college or vocational programs.
  • Facilitated staff meetings to convey policy changes and hear employee input.
  • Maintained accurate records of evaluations, assessments, reports, teacher observations. pertaining to each student's IEP.

FKSA Law Firm- Administrative Assistant

Margret Kane
New York, NY
03.2014 - 03.2017
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Scheduled appointments between clients and customers and internal staff members.

Education

Bachelor of Science - Public Administration

John Jay College of Criminal Justice of The City University of New York
New York, NY
05-2024

Associate of Science - Public Admin

Hostos Community College of The City University of New York
The Bronx, NY
09-2019

Skills

  • Administrative Tasks
  • Clear Verbal and Written Skills
  • Multi-tasking and problem-solving
  • Intermediate: MS Word, PowerPoint, Excel
  • Typing Speed: 47 wpm

Timeline

NYCHA-Ameri Corp/ Healthcare Partnership Ass.

Jeralyn Cortez
08.2023 - Current

Hostos College Aid

Ayanna Wheeler
09.2018 - 07.2020

New Life School - Special Education Teacher Ass.

Rachel LEVINE-KORNFELD
01.2017 - 02.2019

FKSA Law Firm- Administrative Assistant

Margret Kane
03.2014 - 03.2017

Bachelor of Science - Public Administration

John Jay College of Criminal Justice of The City University of New York

Associate of Science - Public Admin

Hostos Community College of The City University of New York

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Janay Hagins