JaNay Hamilton
North Las Vegas
Summary
Compassionate individual with experience in helping others. Skilled at managing multiple duties with great attention to detail and knowledge of local resources. Known for providing caring and comprehensive support to families and children.
Overview
15
15
years of professional experience
Work History
Court Appointed Special Advocate Volunteer
CASA Las Vegas
01.2023 - 05.2024
- Represent neglected and abused children in courtroom in front of judges, answering questions as needed
- Follow all security regulations to make sure that case information was kept confidential
- Interview child, parents, foster parents, school officials, therapists, doctors and other related parties to fully understand child’s individual needs
- Verify and authenticate validity and admissibility of evidence, preserving integrity for court hearings
- Review all available documentation for child to deliver best possible advocacy
- Meet with child/family one-on-one to determine necessary services and make appropriate treatment recommendations
- Interview child individually, in families or in groups, assessing situations, capabilities and problems to determine services required to meet individual needs
- Confer with child/family to discuss options and goals for state funded services
- Work with therapist assistants and other community resources to engage youth in pro-social activities and help child/family to access needed services
- Collaborate with CASA case manager and DFPS to identify and accomplish agency objectives
Non Profit Administrative Assistant
Great Plains Youth & Family Services Inc
08.2022 - 01.2023
- Coordinated reception of visitors answered phones and addressed inquiries from the public.
- Worked closely with committee and board members to plan events address community needs and conduct productive meetings..
- Led concept development and organized programs and operations resources.
- Supported program outreach by managing marketing communications, public relations and government affairs to maximize branding initiatives.
- Cultivated strong relationships with board members, donors, prospects and philanthropic community to keep institution's financial needs in forefront.
- Scheduled meetings events and speaking opportunities for non-profit director.
- Coordinated and supervised creative donor acquisition, prospect research, corporate and foundation support, government relations and grantsmanship.
- Planned, mobilized and managed development programs that attracted record-setting donations for the Concho Valley Food Bank, allowing unprecedented expansion of services.
- Managed public relations and fundraising activities across the Concho Valley service area.
- Identified target audience and developed optimized communication plans to engage and interest individuals.
- Established and deepened partnerships with different groups and businesses to enhance marketing effectiveness and strengthen funding streams.
- Oversaw special promotional events to drive positive media coverage, boost revenue and enhance donations.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Handled all delegated tasks, including Communications, Agency Relations, Compliance Guidelines, Inspections and Development.
Human Resources
United States Air Force
02.2009 - 07.2013
- Build and maintain effective relationships with peers and upper management to drive team success toward common service and operational goals
- Plan, develop, evaluate, improve, and communicate methods and techniques for selecting, promoting, compensating, evaluating, and training workers.
- Prepare reports, such as organization and ow charts, and career path reports, to summarize job analysis and evaluation and compensation analysis information.
- Record data for each employee, including such information as addresses, absences, supervisory reports on performance, and dates of and reasons for terminations.
- Manage careers of military personnel, assisting management to secure new training techniques for incoming staff.
- Service over 700 accounts in branch office
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information
- Resolved customer issues and offered continual support
- Maintained accuracy for all branch and client records
- Ensured effective customer communication to maintain customer satisfaction and loyalty
- Answered customers' questions and addressed problems and complaints in person and via phone
Education
Associate of Arts - Human Resources Management
Community College of The Air Force
Montgomery, ALAssociate of Arts - Psychology
New England College
Henniker, NH07.2025
Skills
- Exceptional verbal and written skills
- Compliance and regulations experience
- Organizational skills
- Perform in high stress situations
- Time management skills
- Relationships and rapport
- Meeting deadlines
- Child advocacy
- Case records review
- Event planning and execution
- Public speaking
- Volunteer development
- Best practices knowledgeable
- Develop programs to increase outreach
- Implement programs
- Collaborate with partners
Timeline
Court Appointed Special Advocate Volunteer
CASA Las Vegas
01.2023 - 05.2024
Non Profit Administrative Assistant
Great Plains Youth & Family Services Inc
08.2022 - 01.2023
Human Resources
United States Air Force
02.2009 - 07.2013
Associate of Arts - Human Resources Management
Community College of The Air Force
Associate of Arts - Psychology
New England College
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