Janay McPherson
Social Worker
Lithonia,GA
Summary
Solutions-oriented Social Worker successful at managing multiple priorities while maintaining strong work ethic and exhibiting positive attitude. Offering experience with implementing effective treatment plans and providing exceptional care for children, adolescents and adults suffering from mental and emotional health illnesses. Knowledgeable in crisis intervention and treatment analysis and planning. Collaborative and team-oriented professional quickly establishes trust and rapport with clients.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Crisis and Access Specialist
Protocall Services
Atlanta, GA
09.2023 - Current
- Answer average of 20 national calls each shift and assess if call was routine, urgent, or emergent.
- Provide support for callers in crisis, in need of brief counseling, and/or resource management by connecting callers with community services and programs that best suit their situations.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Support callers by mitigating risks and providing solution-focused options for safety.
- Coordinate with local emergency responders during critical incidents, facilitating seamless collaboration between multiple parties involved in resolving crises efficiently.
- Provide psycho-education about dangers of certain risk such as substance abuse and impulsivity, providing options for prevention techniques and coping skills.
- Use active listening, collaborative problem-solving, and additional clinical skills to connect with callers during high-stress situations and challenging times.
- Complete accurate and timely documentation providing details of each call and steps taken to support caller.
Mental Health Counselor
Georgia Department Of Juvenile Justice
Decatur, Georgia
12.2021 - Current
- Uses advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
- Facilitates Anger Management group to discuss topics such as triggers, early warning signs, trigger responses, and coping skills.
- Documents psychiatric services and responses to treatment in patient case files.
- Guides clients in effective therapeutic exercises integrated from Cognitive
Behavior Therapy and Dialectical Behavior Therapy (DBT). - Assesses mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
- Completes one-on-one counseling with youth addressing broad range of presenting concerns, such as, emotional distress, mental health disorders, suicidal ideation, and more.
- Provides comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Maintains caseload of 7-15 clients, balancing workload and prioritizing client
Social Work Intern
Easter Seals of North Georgia
Norcross, Georgia
01.2019 - 12.2019
- Managed caseload of 40+ families using assessments to evaluate each families’ circumstances
- Communicated and helped families navigate through program
- Set goals and developed action/follow-up plans for families through collaborative process
- Built rapport with families
- Linked families with necessary and available resources
- Led and assisted with parenting classes
- Applied theories and practice models to internship
- Assisted supervisor with neatly filing and inputting case notes
Education
MASTERS OF SOCIAL WORK - Clinical Social Work
Campbellsville University
Campbellsville, KY 01.2019 -
BACHELOR OF ARTS - Anthropology, Speech Communication
Georgia State University
Atlanta, GA05.2017
Skills
Treatment Planning and Implementationundefined
Certification
Trauma Affect Regulation: Guide for Education and Therapy
Timeline
Trauma Affect Regulation: Guide for Education and Therapy
10-2024
Crisis and Access Specialist
Protocall Services
09.2023 - Current
Mental Health Counselor
Georgia Department Of Juvenile Justice
12.2021 - Current
MASTERS OF SOCIAL WORK - Clinical Social Work
Campbellsville University
01.2019 -
Social Work Intern
Easter Seals of North Georgia
01.2019 - 12.2019
BACHELOR OF ARTS - Anthropology, Speech Communication
Georgia State University
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