Janay Stanback
Houston
Summary
To obtain a receptionist position at a doctor's office for women or a waitress position. Also, to obtain a challenging customer service position where I can leverage my strong communication skills, attention to detail, and ability to work in a fast-paced environment to provide exceptional service to customers.
Experienced with various cooking techniques and kitchen operations. Utilizes culinary skills to create flavorful and visually appealing dishes. Knowledge of food safety practices and efficient kitchen workflows.
Overview
6
6
years of professional experience
Work History
Receptionist for Doctor's Office for Women
Doctor's Office for Women
10.2023 - Current
- - Greeted patients and visitors and directed them to the appropriate department
- - Answered phone calls and scheduled appointments
- - Managed patient records and ensured their confidentiality
Buffalo Wild Wings
Cook/Cashier
06.2024 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Ensured orderly and sanitary conditions during customer service.
- Delivered fresh, hot chicken to customers.
Customer Service Cashier
Goodwill Store
11.2023 - 03.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Waitress
Chili's
07.2022 - 10.2023
- - Greeted customers and took their orders
- - Served food and drinks and ensured customer satisfaction
- - Maintained cleanliness and hygiene of the restaurant
Back Kitchen
U’maki Sushi Burrito
05.2019 - 07.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
Education
High School Diploma - undefined
Lonestar
06.2023
Skills
- - Excellent communication and interpersonal skills
- - Proficient in Microsoft Office Suite
- - Ability to multitask and work under pressure
- - Strong attention to detail
Timeline
Buffalo Wild Wings
Cook/Cashier
06.2024 - 02.2025
Customer Service Cashier
Goodwill Store
11.2023 - 03.2024
Receptionist for Doctor's Office for Women
Doctor's Office for Women
10.2023 - Current
Waitress
Chili's
07.2022 - 10.2023
Back Kitchen
U’maki Sushi Burrito
05.2019 - 07.2020
High School Diploma - undefined
Lonestar
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