Ja'Naya Lashley
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Experienced with warehouse facilities, inventory control, and shipment coordination. Utilizes effective communication and teamwork to ensure smooth logistics operations. With the best knowledge of industry practices and safety protocols. Professional with hands-on experience in food service and guest service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Logistics Team Member
John Deere Waterloo Works
06.2022 - 09.2024
- Managed inventory control for highest stock levels, helping reduce waste and enhance order fulfillments rates.
- Collaborated with multiple suppliers to guarantee timely delivery of goods, maintaining strong relationships and minimizing delays.
- Trained new team members on best practices in logistics operations, fostering a supportive work culture that prioritized teamwork and collaboration.
- Continuously updated knowledge of industry trends, best practices, and regulatory requirements to ensure the company remained competitive within the marketplace while maintaining compliance with all applicable rules or standards.
Guest/Food Service Worker
Kwik Star
10.2020 - 06.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Enhanced customer loyalty, remembering regulars' names and orders.
- Managed inventory levels to prevent shortages and reduce waste.
- Cross trained coworkers in different kitchen positions to support staff and meet goals for customer and district.
Restaurant Hostess
Applebee's Neighborhood Grill & Bar
07.2019 - 10.2020
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
Education
High School Diploma -
Waterloo West High School
Waterloo, IA12.2020
Skills
- Transportation planning
- Logistics analysis
- Warehouse operations
- Cross-docking
- Shipping and receiving
- Pallet jack operation
- Problem-solving
- Customer service
- Inventory management
- Materials handling
- Shipment tracking
- Shipment coordination
- Motivational leadership
- Process optimization
- Purchase orders
- Verbal and written communication
- Positive attitude
- Quick learner
- Multitasking
- Strong work ethic
- Cleaning and sanitation
- Attention to detail
- Team oriented
- Fast-paced environment
- Strong communication skills
- Positive attitude and energy
- Safe food handling
- Food preparation
- ServSafe
- Strong multitasking
- Greeting guests
- Active learning
- Scheduling
- Complex Problem-solving
- Cleanliness and hygiene
- Guest relations
- Table bussing
Accomplishments
- Achieved district goals through effectively helping with the hot food sale becoming number one store in the district.
- Supervised team of five staff members.
- Achieved waste goal by using spreadsheets to determine busy hours with accuracy and efficiency.
- Documented and resolved sap errors which led to new scanning system.
Certification
- Certified Forklift Operator, John Deere - 2022-2024
- Certified Picker Operator, John Deere- 2022-2024
- Certified ServSafe, Applebees - 2019-2020
- iPledge, Kwik Star- 2020-
- iPact Kwik Star- 2020-
Languages
English
Native or Bilingual
Timeline
Logistics Team Member
John Deere Waterloo Works
06.2022 - 09.2024
Guest/Food Service Worker
Kwik Star
10.2020 - 06.2022
Restaurant Hostess
Applebee's Neighborhood Grill & Bar
07.2019 - 10.2020
High School Diploma -
Waterloo West High School
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