JANAYA MAYO
Amazon
New York City ,NY
6
years of professional experience
Dynamic and detail-oriented professional with experience at Amazon, excelling in material handling and inventory management. Proven ability to enhance workflow efficiency and ensure safety compliance. Strong teamwork and customer service skills, dedicated to optimizing operations and fostering a positive work environment. Eager to contribute to team success and continuous improvement.
Work History
Material Handler
1 Year 3 Months- Loaded and unloaded shipments, ensuring accurate inventory counts and proper documentation.
- Maintained cleanliness and organization of work area to comply with safety standards.
- Collaborated with team members to fulfill daily production goals and improve workflow efficiency.
- Conducted quality checks on received materials, identifying discrepancies for resolution.
- Assisted in training new hires on safety protocols and operational procedures.
- Utilized inventory management systems to track materials, ensuring timely restocking of supplies.
- Packed items into appropriate containers for shipment.
Front Desk Receptionist
2 Years 3 Months- Managed front desk operations, ensuring smooth guest check-in and check-out processes.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Coordinated room bookings and reservations using hotel management software, optimizing occupancy rates.
- Monitored and maintained inventory of office supplies and amenities to support daily operations.
- Assisted in training new staff on front desk procedures and customer service standards.
- Implemented improvements in workflow efficiency, enhancing the overall guest experience at the front desk.
- Collaborated with housekeeping to ensure timely room readiness for incoming guests.
- Conducted regular audits of front desk transactions, ensuring accuracy and compliance with hotel policies.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Security Officer
2 Years 3 Months- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular inspections of property to identify potential security risks.
- Responded promptly to alarms, incidents, and emergencies to mitigate threats.
- Collaborated with law enforcement during investigations and emergency responses.
- Implemented improvements in security processes to enhance operational efficiency.
- Developed detailed incident reports documenting events and actions taken.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
Education
No Degree - Digital Communications And Multimedia
High School Diploma
Skills
Material handling
Loading and unloading
Order picking
Positive attitude
Workplace cleanliness
Heavy lifting
Package handling
Attention to detail
Shipping and receiving
Customer service
Teamwork and collaboration
Materials handling and transport
Pick ticket orders
Shipping documentation
Equipment operation
Good housekeeping
Materials management
Incident reporting
Equipment inspections
Optimizing efficiency
Load verification
Paperwork completion
Cycle counts
Product transport
Willing to learn
Timeline
Material Handler
Amazon
05.2025 - CurrentRead More
Front Desk Receptionist
Hyatt Place
02.2023 - 05.2025Read More
Security Officer
Allied Universal Security
11.2020 - 02.2023Read More
Mohawk Valley Community College
No Degree from Digital Communications And Multimedia
Read More
City As School
High School Diploma
Read More