Janaya Williams
South Holland,Illinois
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
HR Associate
Amazon
02.2024 - Current
- Enhanced employee satisfaction by implementing effective talent acquisition strategies.
- Streamlined onboarding processes for improved employee retention and engagement.
- Developed comprehensive HR policies to ensure compliance with legal regulations and industry best practices.
- Designed targeted training programs, increasing employee productivity and performance levels.
- Implemented efficient record-keeping systems, ensuring easy access to critical documents while adhering to data privacy requirements.
- Promoted open communication channels between employees and management, addressing concerns proactively to maintain high morale levels within the organization.
Warehouse Associate
Amazon
01.2022 - 02.2023
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Assisted in reducing product damage by properly handling and storing materials.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
Spa Receptionist
V Steam Luxury Bar
05.2020 - 01.2022
- Enhanced client satisfaction by providing exceptional customer service and promptly addressing inquiries.
- Streamlined appointment scheduling for increased efficiency and optimal time management.
- Managed high call volume, ensuring smooth communication between clients and spa staff.
- Boosted client retention rates by maintaining a welcoming environment and building strong relationships with guests.
- Assisted in inventory management to maintain adequate supply levels for spa treatments and retail products.
- Facilitated seamless check-in and check-out processes, optimizing the overall guest experience.
- Collaborated with team members to promote a harmonious work environment and deliver outstanding service.
Education
High School Diploma -
Thornwood High School
South Holland, IL06.2020
Skills
- Microsoft Office
- Career Development
- Reservations Coordination
- Telephone support
- Front Desk Management
- Service promotions
Timeline
HR Associate
Amazon
02.2024 - Current
Warehouse Associate
Amazon
01.2022 - 02.2023
Spa Receptionist
V Steam Luxury Bar
05.2020 - 01.2022
High School Diploma -
Thornwood High School