Janaye Grant
Georgia
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Unit Clerk/ Monitor Tech
Candler Hospital
02.2025 - Current
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Answered multi-line telephone system, provided information, and directed calls.
- Prepared admissions charts and scanned records.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Arranged discharges and patient transportations.
- Supported clinical staff by ordering necessary supplies on time, ensuring adequate stock levels were maintained.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Student Internship
Albany State University
01.2024 - 04.2024
- Assisted athletic trainer during practices and games
- Wrapped players for games and provided ice
- Attended home and away games to learn athletic training skills
- Communicated effectively with players and coaching staff
- Managed inventory of supplies and equipment
- Demonstrated strong attention to detail and organization skills
Front Desk Associate
Planet Fitness
06.2022 - 07.2023
- Assisted guests both in person and over the phone
- Handled cash and card payments for purchased items
- Maintained cleanliness and equipment of the gym
- Greeted guests upon entry and over the phone
- Provided strong customer service to ensure customer satisfaction
- Managed customer inquiries and concerns effectively
- Organized and maintained inventory of gym supplies
- Collaborated with team members to ensure smooth operations at the front desk
Student Desk Assistant
Albany State University
08.2021 - 05.2022
- Greeted residents in a personalized, friendly, and inviting manner
- Checked Students Ram ID for living verification
- Checked out temporary access cards and keys to residents when locked out
- Assisted residents with any questions or concerns they may have
- Maintained a welcoming and organized front desk area
- Ensured the safety and security of residents by following proper access control procedures
Sales Associate/Stock Associate
Five Below
05.2020 - 01.2022
- Greeted guests upon entry and over the phone
- Developed strong communication skills
- Provided exceptional customer service to customers
- Worked effectively in a team environment
- Stocked shelves
- Unloaded trucks
- Maintained cleanliness and organization of the store
- Operated cash register and processed transactions efficiently
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelors of Science - Health and Human Performance
Albany State University
Albany, GA05.2024
Associate - Health science
Albany State University
Albany, GA12.2022
Skills
- Communication skills
- Leadership
- Cash Handling
- Time management
- Guest services
- Critical thinking
- Medical records maintenance
- Multi-line phone system
- Supply restocking
- Patient scheduling
- Records scanning
Certification
BLS certification
Timeline
Unit Clerk/ Monitor Tech
Candler Hospital
02.2025 - Current
Student Internship
Albany State University
01.2024 - 04.2024
Front Desk Associate
Planet Fitness
06.2022 - 07.2023
Student Desk Assistant
Albany State University
08.2021 - 05.2022
Sales Associate/Stock Associate
Five Below
05.2020 - 01.2022
Bachelors of Science - Health and Human Performance
Albany State University
Associate - Health science
Albany State University
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