Janaye Ramos
East Providence,RI
Summary
Dedicated and dependable professional with experience in patient care, dementia and Alzheimer’s care, customer service, food preparation, and fast-paced work environments. Compassionate, hardworking, and detail-oriented with strong communication and teamwork skills. Seeking an opportunity to utilize my experience while continuing to grow and develop professionally.
Overview
1
1
Certification
4
4
years of post-secondary education
17
17
years of professional experience
Work History
CNA - Certified Nursing Assistant
Nursing Placement
Pawtucket, US
07.2016 - Current
- Assisting with feeding residents
- Supported residents with daily living activities
- Engaged residents in meaningful conversations to enhance their emotional and social well-being
- Maintained clean and safe environment to promote resident health and well-being
- Completed paperwork for assigned residents to ensure accurate records and continuity of care
Community Health Worker
Community Health Network
Pawtucket, Rhode Island
03.2025 - 11.2025
- Guided clients in identifying and achieving individualized health-related goals, enhancing their overall well-being.
- Established trusting relationships with clients, providing consistent support throughout their care journey to foster engagement.
- Coordinated services and follow-up appointments through ongoing communication with clients, ensuring seamless care.
- Accompanied and transported clients to health-related appointments and provided support.
- Responded to client requests and scheduled future appointments based on their individual needs and goals.
- Completed onboarding paperwork and enrollment documentation with clients in their homes.
Garde Manger
Crowne Plaza
Warwick, Rhode Island
07.2024 - 03.2025
- Prepared large-volume food orders, including up to 500 salads for events.
- Prepared large-volume food orders for events, ensuring timely delivery of up to 500 salads.
- Prepared sandwiches for special events, including RI Blood Center visits.
- Sliced deli meats and prepared sandwich ingredients for high-volume service.
- Baked and prepared chicken for chicken salad and other cold dishes.
- Prepared pasta salads, fruit salads, and a variety of other cold food items.
- Prepared meals and food items for hotel staff cafeteria, supporting daily operations and employee satisfaction.
- Ensured food supplies were organized and accessible for smooth kitchen operations.
Investor Service Specialist
BNY Mellon Asset Servicing
Westborough, US
01.2010 - 09.2013
- Managed sensitive shareholder and attorney requests regarding legal requirements, corporate policies, and year-end tax information
- Assisted in responding to shareholder inquiries via telephone and correspondence, including researching and adjusting complaints.
- Processed Verification of Deposit requests to ensure timely responses for clients. to ensure timely responses
Control Room Cashier
Jovan's Multiplex
Providence, US
01.2010 - 08.2013
- Sold admission tickets to general public on event nights, ensuring efficient transaction processes
- Processed ticket sales to general public during event nights
- Explained ticket sale policies, answered questions, and resolved routine issues to enhance customer satisfaction
- Demonstrated continuous effort to improve operations and streamline processes for quality customer service
Cashier
Five Guys
Seekonk, US
08.2011 - 03.2012
- Operated cash register efficiently at restaurant
- Built reputation for delivering prompt, efficient service with high accuracy
- Calculated total payments received and reconciled with total sales for accuracy
- Compile and maintain non-monetary reports and records
- Developed constructive working relationships with others and maintained them over time
Administrative Assistant Intern
March of Dimes
Providence, US
09.2009 - 01.2010
- Coordinated with multiple individuals and departments to assemble and complete special mailings and brochures, ensuring timely delivery and enhanced visibility
- Established and maintained contact database to support communication and outreach initiatives
- Provided clerical and secretarial support to center staff and management by handling phone calls, taking messages, and responding to inquiries
Education
Thanatology And Funeral Service - General Studies
Bristol Community College
Attleboro, MA 10.2014 - 05.2015
CNA - some college
Homefront Healthcare
Providence, RIHigh School Diploma - General Studies
The Metropolitan Regional Career and Technical Center
Providence, RI 08.2006 - 06.2010
Skills
- Customer Service
Patient Care
Dementia & Alzheimer’s Care
Memory Care
Patient Support & Behavioral Care
Food Preparation
Food Safety & Sanitation
Communication
Teamwork
Time Management
Organization
Attention to Detail
Cash Handling
Multitasking
Dependability - Patient care
- Vital signs monitoring
- Medication administration
- Care Coordination
Certification
- Food Handler Certification
- Driver's License
Timeline
Community Health Worker
Community Health Network
03.2025 - 11.2025
Garde Manger
Crowne Plaza
07.2024 - 03.2025
CNA - Certified Nursing Assistant
Nursing Placement
07.2016 - Current
Thanatology And Funeral Service - General Studies
Bristol Community College
10.2014 - 05.2015
Cashier
Five Guys
08.2011 - 03.2012
Investor Service Specialist
BNY Mellon Asset Servicing
01.2010 - 09.2013
Control Room Cashier
Jovan's Multiplex
01.2010 - 08.2013
Administrative Assistant Intern
March of Dimes
09.2009 - 01.2010
High School Diploma - General Studies
The Metropolitan Regional Career and Technical Center
08.2006 - 06.2010
CNA - some college
Homefront Healthcare