Janayshia Mckissick Thompson
Lorain,OH
Summary
Adept at building strategic partnerships and enhancing team performance, I leveraged my fundraising and leadership qualities at The Promise Organization to significantly advance community outreach efforts. My experience at Cedar Point Amusement Park honed my multitasking and organization skills, driving customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Volunteer
The promise organization
Lorain, OH
04.2023 - 08.2024
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Attended weekly meetings to discuss progress and future initiatives.
- Greeted guests and offered assistance in finding specific departments or personnel.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Helped with prep, set up, and breakdown of community and public events.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Provided assistance to staff in the daily operations of the organization.
- Organized and maintained records of volunteer hours and donations.
- Offered support and assistance to community members.
- Collaborated with other volunteers to create a positive work environment.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Recognized by management for providing exceptional customer service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed inventory and supplies to ensure materials were available when needed.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Managed household errands and other essential duties.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Updated and maintained databases with current information.
Food Service Worker
Cedar Point Amusement Park
Sandusky, OH
05.2023 - 10.2023
- Monitored food temperatures to ensure safety and quality standards were met.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Operated cash register to process cash, check, and credit card transactions.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Assisted with inventory management and restocking supplies as needed.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Maintained safe food handling practices to prevent germ spread.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Operated dishwashing machines safely and efficiently.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Followed established cash handling procedures when collecting payment from customers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Monitored inventory levels of food items used during meal services.
- Assisted in the preparation of food items according to recipes and instructions.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Monitored inventory to keep adequate stock of food items and supplies.
- Received food orders from individuals and explained offerings.
- Filled and served various beverages for customers.
- Directed patrons to restrooms and other amenities within facility.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Refilled condiments, napkins and server workstations.
- Cleaned kitchen areas, equipment and utensils.
- Ensured all dishes were presented attractively before serving to customers.
- Acquired new skills to support team and further accommodate customer needs.
- Followed recipes and customer requests to prepare meals.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Rotated inventory to reduce waste and optimize freshness.
- Replenished condiments at customer tables as needed.
- Assembled and served meals according to specific guest requirements.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Prepared beverages such as coffee, tea, soda.
- Maintained accurate records of sales transactions for end-of-day reports.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Assisted with unloading deliveries from suppliers into storage areas.
- Monitored temperatures of prepared food and cold-storage areas.
- Coordinated with suppliers to ensure timely delivery of fresh ingredients.
- Maintained professional demeanor during interactions with customers and co-workers.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Made meals in accordance with company standards and requirements.
- Ensured that all foods were prepared according to health department regulations.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Education
High School -
Lorain High
Lorain, OHSkills
- Fundraising
- Answering phones
- Community outreach
- Strategic partnerships
- Supply coordination
- Conflict resolution
- Volunteer orientation
- Teamwork and collaboration
- Relationship building
- Adaptability and dependability
- Flexible schedule
- Documentation and reporting
- Coaching and mentoring
- Cultural awareness
- Public speaking
- Data entry
- Leadership qualities
- Positive attitude
- Telephone etiquette
- Clear communication
- Empathy and patience
- Team leadership
- Activity scheduling
- Multitasking and organization
- Attention to detail
Affiliations
- doing arts and crafts
- basketball
- bowling
- gospel concerts
- trail walks
- Activities for each season
Accomplishments
" I have had the pleasure of being apart of Amhesrt police academy reading to the kindergarten classes of vincent elementary along with many accomplishment that once seemed like failure"
Languages
English
Professional
References
References available upon request.
Timeline
Food Service Worker
Cedar Point Amusement Park
05.2023 - 10.2023
Volunteer
The promise organization
04.2023 - 08.2024
High School -
Lorain High
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