JaNaysia Benjamin
Chesterfield,VA
Summary
Familiar with strategies for efficiently locating, picking, reviewing, packing and shipping orders. Hardworking, quick-thinking and dedicated to maximizing team output. Responsible Cashier proficient in handling money and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Gifted manager and leader with strong communication, interpersonal and planning abilities
Overview
7
7
years of professional experience
Work History
Fulfillment Lead
Lowes Home Improvment
09.2023 - Current
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
- Conducted regular safety audits within the warehouse environment, addressing any potential hazards promptly.
- Reduced order lead time by streamlining workflows and reallocating resources as needed during peak periods.
Prestige Beauty Advisor
Ulta
06.2023 - 08.2023
- Taught customers how to apply makeup and recommended optimal products.
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
- Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
- Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
Assistant Manager
Cheesesteak Spot
05.2021 - 05.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Assistant General Manager
Blaze Pizza
11.2017 - 05.2021
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Managed team schedule with eye for coverage needs and individual strengths.
Education
Bachelor of Science - Business Management
Virginia State University
Petersburg, VA05.2023
Skills
- Picking and Packing
- Stock organization
- Warehouse Operations
- Order pulling
- Order Picking
- Customer Service
- Time Management
- Multitasking
- Excellent Communication
- Cash Register Operations
- Equipment Operation
Timeline
Fulfillment Lead
Lowes Home Improvment
09.2023 - Current
Prestige Beauty Advisor
Ulta
06.2023 - 08.2023
Assistant Manager
Cheesesteak Spot
05.2021 - 05.2022
Assistant General Manager
Blaze Pizza
11.2017 - 05.2021
Bachelor of Science - Business Management
Virginia State University