Jancey Cowart

• Promoted from Chemistry Supervisor (February 2019-June 2022)
• Managed a department of technicians completing mid-year and annual performance evaluations, approve timesheets, managing daily schedules, overseeing training of each employee, and recruitment/interviews of new hires
• Set departmental goals and guided the team by developing strategic plans to increase the team's productivity and reduce the department's quotation turnaround time to a maximum of 2 days
• Develop marketing strategies including LinkedIn posts and developed special pricing promotions to attract new and existing customers to various product lines and attained an additional customer
• Negotiated price structures with 3 suppliers to obtain better pricing and additional 5-10% discounts for the company, and responsible for ensuring the target monthly goal for each supplier was met to keep the set discounts
• Managed order placement to delivery, to facilitate on-time and accurate order fulfillment for 25 vendors
• Planning and Purchase for all products from vendors based on customer orders, including tracking and delivery to ensure on time delivery to facility - Reviewed all necessary documentation and specifications for each item to ensure documentation complied with product being purchased - Released, tracked, and provided import documentation to ship products to our facility - Inspection of products received to verify they met quality standards set forth by company procedure - Creating documentation associated with brands and provide technical support - Coordinate and effectively communicate with Logistics, Client Relations and other supporting departments regarding revisions to planned shipment schedules, invoices and completed shipments
• Maintain departmental Training Manual and all departmental Training Resources
• Continuously reviewed current processes and addressed areas of improvement and closed gaps in processes
• Enforce and maintain ISO 9001 guidelines within the department
• Oversee all aspects of vendor management including including yearly evaluation program, approving new vendors, coordinating supplier trainings, expanding business opportunities through introduction of new product lines
• Assist other departments - Quality control inquiries during receiving and before shipping products - Search for alternatives when necessary, during purchasing obsolete items - Provide technical assistance to Client Relations department during pre-sale process
• Responsible for quality assurance and control by receiving and interpreting product and/or product documentation discrepancies/issues from customers to find a resolution to help the customer
• Internally trouble shooting various issues including but not limited to product pricing, compliance topics, vendor related discrepancies, and customer complaints
• Responsible for revising and updating SOPs, CARs, process improvements, finding/updating gaps in processes
• Perform all duties related to Import/Export Compliance Specialist

• Applied working knowledge of International Trade Compliance in reviews of internal processes, procedures and policies governing import and export rules and regulations.
• Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
• Certified knowledge of chemical control and Export Compliance Laws including Bureau of Industry and Security, US Department of Commerce, EPA, ITAR, NRC, TSCA, and DEA
• Determined hazardous information for items and knowing whether an item is a Dangerous Good, an Exempted Quantity, or De Minimis Quantity for transport according to IATA and DOT standards
• Create and revise Dangerous Goods Declarations as per IATA requirements for DG shipments
• Maintain record of DEA List Chemical Thresholds to ensure the monthly thresholds are not exceeding
• Process DEA Permits 161, 236, or 486
• Evaluate all items before purchase and before export to ensure items are following regulations
• Maintains and updates JMC Compliance Database with new and updated regulations/control lists
• Prepares and sends TSCA Export Notifications to the EPA
• Classify items under the correct Harmonized Tariff (HTS) Codes
• Provide Schedule B numbers for AES filing
• Develop training material regulations for the company and develop a compliance manual
• Determine FDA Product Codes for products
• Responsible for Import Compliance and clearance of international import shipments by providing all necessary documentation to designated brokers for customs clearance

• Maintained HRIS system ADP Workforce Now platform for up to 40 employees including recruitment, I-9 inspections and E-verification, onboarding, offboarding, Open Enrollment, benefits management, processing payroll
• Maintained and implemented company policies and procedures
• Customized and managed Open Enrollment for employee benefits in ADP Workforce Now
• Managed Employee benefits including: Healthcare Benefits including COBRA, Retirement and Basic Life and LTD/STD benefits
• Maintained relationships with various HR vendors, approving the vendor invoices, and negotiating best rates for benefit vendors
• Coached Managers/Supervisors on various topics including disciplinary actions, sensitive employee conversations, scheduling and attendance, effective communication, and performance management, other topics
• Effectively communicated with employees during all stages of the employee life span
• Advisor to CEO on HR topics related to the business as it pertains to personnel, including salary recommendations, recruitment, promotions, employee engagement, effective communication, disciplinary and performance topics, and employee law regulations
• Provided reports to CEO related to employee data to help make informed decisions
• Analyzed company culture through conducting a culture assessment of all employees and implemented strategies to help improve company culture
• Mediated conversations between employees and management to help deliver clear expectations
• Developed strategies to improve communication between employees and management
• Developed Training Programs for departments in order to improve the training for employees
• Continued duties of the Chemistry Manager and Import/Export Compliance Specialist
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Reported to the CEO on technical topics and provided CEO with technical guidance on various topics including pricing, market data, product knowledge, supplier evaluations and relationships, and processes and improvements.

● Supervisor back-up

- Performs all supervisor duties when supervisor is out of the office or unavailable

- Attend supervisor meetings with upper management

- Work closely with each team member to ensure continuous progress and growth (including reviews)

- Approve special prices and discounts

- Human resource related tasks (timesheets, approving vacations, team member personal topics, and interviews)

● Assist customers with the research and quoting of reference compounds, and chromatography columns and parts by preparing and review necessary documents for customers, proving technical support,

● Assisted the supervisor in preparing Purchase Orders and confirming shipments for orders

● Developed and maintain a database for a new product line

● Prepared SOP for the Technical department

● Developed and maintained a standardized method for entering items into the database and responsible for updating the database and all changes made to the database

● Trained new hires, developed training for compliance for the team, and scientific trainings.