Janda Waters
Camp Verde,AZ
Overview
33
33
years of professional experience
Work History
Daycare Worker
Janda’s Daycare
Cedar Rapids, IS
02.1999 - 12.2023
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Cared for children in institutional settings.
- Guided children through engaging and productive activities to foster fun learning environment.
- Communicated with parents about daily activities and any concerning behaviors.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Kept records of daily observations and information about activities, meals served and medications administered.
- Collaborated with other childcare staff members on planning events or special projects related to childcare services.
- Dressed children and changed diapers.
- Maintained daily records of activities, behaviors, meals, and naps.
- Sanitized toys and tables to maintain clean, safe environment.
- Developed age-appropriate curriculums to meet the individual needs of each child.
- Instilled discipline and maintained order with children by using simple and commanding directives.
- Instructed young children in basic educational concepts such as numbers, shapes, colors, letters.
- Read aloud and played alphabet games to encourage early literacy.
Waitress Supervisor
Solon Legion
Solon, IA
05.1991 - 10.2017
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
- Provided exceptional service to high volume of daily customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Assisted bartenders when needed during peak hours or when short staffed.
- Monitored employee performance, identified areas of improvement, and provided feedback.
- Greeted customers, answered questions and recommended specials to increase profits.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Created daily shift schedules for waitstaff according to business needs.
- Monitored cash register operations during shifts for accuracy of transactions.
- Coached staff on strategies to enhance performance and improve customer relations.
- Trained new wait staff team members in proper procedures and important standards of establishment.
- Resolved customer complaints in a timely manner with professionalism.
- Assisted in recruiting, interviewing, and hiring qualified personnel for the waitstaff team.
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Verified accuracy of orders before delivery by checking presentation of dishes against menu descriptions.
- Calculated charges, issued table checks and collected payments from customers.
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Served high volume of tables at once and simultaneously supervised serving staff.
Education
Bachelor of Science - Social Work
Mount Mercy University
Cedar Rapids, IA05-1995
Skills
- Early Education
- Early Childhood Development
- Activities Planning
- Activities Leadership
- Care Planning
- Activity Planning
- Rapport Building
- Cleaning and Sanitizing
- Infant Care
- Classroom Instruction
- Personal Hygiene Assistance
- Meal Preparation
- Infection Control
- Housekeeping
- Lesson Plan Development
- Child Supervision
- Group Leadership
- Early Childhood Knowledge
- Age-Appropriate Activities
- Group Management
- Recordkeeping Requirements
- Toilet Training
- Safety Awareness
Timeline
Daycare Worker
Janda’s Daycare
02.1999 - 12.2023
Waitress Supervisor
Solon Legion
05.1991 - 10.2017
Bachelor of Science - Social Work
Mount Mercy University