Overview
Work History
Education
Skills
Timeline
Generic
Janda Waters

Janda Waters

Camp Verde,AZ

Overview

33
33
years of professional experience

Work History

Daycare Worker

Janda’s Daycare
Cedar Rapids, IS
02.1999 - 12.2023
  • Observed and monitored children to identify developmental strengths and target enrichment activities.
  • Instructed children on good sanitary habits when washing hands, using bathroom or eating.
  • Cared for children in institutional settings.
  • Guided children through engaging and productive activities to foster fun learning environment.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Kept records of daily observations and information about activities, meals served and medications administered.
  • Collaborated with other childcare staff members on planning events or special projects related to childcare services.
  • Dressed children and changed diapers.
  • Maintained daily records of activities, behaviors, meals, and naps.
  • Sanitized toys and tables to maintain clean, safe environment.
  • Developed age-appropriate curriculums to meet the individual needs of each child.
  • Instilled discipline and maintained order with children by using simple and commanding directives.
  • Instructed young children in basic educational concepts such as numbers, shapes, colors, letters.
  • Read aloud and played alphabet games to encourage early literacy.

Waitress Supervisor

Solon Legion
Solon, IA
05.1991 - 10.2017
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Created tasty dishes using popular recipes, delighting patrons and generating return business.
  • Provided exceptional service to high volume of daily customers.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Assisted bartenders when needed during peak hours or when short staffed.
  • Monitored employee performance, identified areas of improvement, and provided feedback.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Created daily shift schedules for waitstaff according to business needs.
  • Monitored cash register operations during shifts for accuracy of transactions.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Trained new wait staff team members in proper procedures and important standards of establishment.
  • Resolved customer complaints in a timely manner with professionalism.
  • Assisted in recruiting, interviewing, and hiring qualified personnel for the waitstaff team.
  • Supervised waitstaff to ensure quality customer service and satisfaction.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Verified accuracy of orders before delivery by checking presentation of dishes against menu descriptions.
  • Calculated charges, issued table checks and collected payments from customers.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Served high volume of tables at once and simultaneously supervised serving staff.

Education

Bachelor of Science - Social Work

Mount Mercy University
Cedar Rapids, IA
05-1995

Skills

  • Early Education
  • Early Childhood Development
  • Activities Planning
  • Activities Leadership
  • Care Planning
  • Activity Planning
  • Rapport Building
  • Cleaning and Sanitizing
  • Infant Care
  • Classroom Instruction
  • Personal Hygiene Assistance
  • Meal Preparation
  • Infection Control
  • Housekeeping
  • Lesson Plan Development
  • Child Supervision
  • Group Leadership
  • Early Childhood Knowledge
  • Age-Appropriate Activities
  • Group Management
  • Recordkeeping Requirements
  • Toilet Training
  • Safety Awareness

Timeline

Daycare Worker

Janda’s Daycare
02.1999 - 12.2023

Waitress Supervisor

Solon Legion
05.1991 - 10.2017

Bachelor of Science - Social Work

Mount Mercy University

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Janda Waters