Jandee K Hobbs
Mobile,AL
Summary
Diligent Independent Insurance Adjuster with solid background in auto insurance adjusting. Successfully investigated and assessed numerous claims, ensuring fair and accurate settlements. Demonstrated analytical thinking and excellent communication skills in every case.
Overview
11
11
years of professional experience
Work History
Independent Insurance Adjuster
Pilot Catastrophe Services
08.2021 - 02.2025
- Managed and motivated a team of employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Provided comprehensive reports to management detailing claim findings, recommendations, and overall performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained updated knowledge of insurance policies, regulations, and industry trends for effective claim handling.
- Improved claim processing efficiency by conducting thorough investigations and timely documentation of property damage.
Residential Property Manager
Prichard Housing Authority
01.2021 - 06.2021
- Oversaw management of 150 properties while providing general service to tenants.
- Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
Case Management Specialist
Mississippi Regional Housing Authority IV
07.2014 - 12.2020
- Communicated with people from various cultures and backgrounds on application process.
- Documented all communication with applicants and inputted information into system using SACS software.
- Determined eligibility and suitability for programs by performing client intake interviews.
Education
Bachelor of Science - Criminal Justice
Faulkner University
Mobile, AL05.2013
Skills
- Excellent customer service skills
- Licensed in multiple states
- Strong Multitasking skills
- Effective and Efficient in completing tasks
- Experienced with CCC One software
- Knowledgeable in insurance regulations
- Claims investigation
- Data entry
- Professional ethics
- Damage assessment
Timeline
Independent Insurance Adjuster
Pilot Catastrophe Services
08.2021 - 02.2025
Residential Property Manager
Prichard Housing Authority
01.2021 - 06.2021
Case Management Specialist
Mississippi Regional Housing Authority IV
07.2014 - 12.2020
Bachelor of Science - Criminal Justice
Faulkner University